Semphonic
Semphonic (formerly 2nd Sight, Inc.) is a provider of Web analytics and digital measurement consulting services to corporations, government agencies, and non-profits. The company builds online digital measurement and Web analytics programs for companies worldwide. It offers consulting services in the areas of digital analytics planning, process, and governance, digital analytics solution selection, implementation, and administration, privacy and personal identifiable information collection compliance, and Web analytics data quality audit, website reporting, website analysis, social media, mobile, multivariate testing, training, and support. It operates as a subsidiary of Ernst & Young LLP.
Company Info
- HQ Location
- United States
- Year Founded
- 1997
- Employees
- 24
- Website
- https://www.semphonic.com/
Products by Semphonic
Company Headquarters
Related News
-
Oct 29
What Is Voice of the Customer (VoC), and What Will Matter for 2027?
Most VoC programs collect plenty of feedback and change very little. Here is how direct, indirect and inferred feedback become measurable fixes. Continue reading...
-
Oct 28
Why Are Businesses Still Designing Customers Around Their Products?
The mortgage industry shows what happens when a product outlives its design, and every CX leader should check theirs. Continue reading...
-
Oct 28
What Happens When You Give Marketing Agents Too Much Rope?
An agent told to improve engagement can quietly cut off enterprise accounts for weeks. Marketing leaders need to define its authority before it does. Continue reading...
-
Oct 28
RingCentral Puts AI and Human Agents on 1 Contact Center Dashboard
RingCX now puts AI agents in the same live supervisor view, quality rubric and staffing forecast as human agents. Continue reading...
-
Oct 27
Walmart Learned Where ChatGPT Shoppers Buy. Is Your Storefront Ready?
Walmart's in-chat checkout converted at one-third the rate of its own site. The sale still lands on your servers. Are they ready? Continue reading...