Manufacturing Cloud Pricing

Power your customer-centric operations with a digital customer engagement platform that unifies the value chain.

Choose the right Manufacturing Cloud edition for your business needs

Manufacturing Cloud Sales Core

Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, and projects.
$ 275
USD/User/Month
(Billed annually)
  • Manufacturing data models
  • Flex credits for AI, Agentforce, Data, and more
  • Slack Business+ with Slackbot, Tableau Next, Premier Success Plan

Manufacturing Cloud Service Core

Foundational Manufacturing CRM with AI and Slack.
$ 275
USD/User/Month
(Billed annually)
  • Manufacturing data models
  • Flex credits for AI, Agentforce, Data, and more
  • Slack Business+ with Slackbot, Tableau Next, Premier Success Plan

Manufacturing Cloud Sales Max

The most comprehensive Manufacturing CRM - one edition that does it all.
$ 650
USD/User/Month
(Billed annually)
  • Everything in advanced plus all full suite of Agentforce for Industries
  • Contact Center Digital
  • Salesforce Maps Advanced, Salesforce Contracts

Manufacturing Cloud Service Max

The most comprehensive Manufacturing CRM - one edition that does it all.
$ 650
USD/User/Month
(Billed annually)
  • Everything in advanced plus all full suite of Agentforce for Industries
  • Contact Center Digital, Workforce Management, Quality Management
  • Customer Signal Intelligence

Manufacturing Cloud Sales & Service Max

The most comprehensive Manufacturing CRM - one edition that does it all.
$ 700
USD/User/Month
(Billed annually)
  • Everything in advanced plus all full suite of Agentforce for Industries
  • Contact Center Digital, Workforce Management, Quality Management
  • Salesforce Contracts, Salesforce Maps Advanced

Compare features across editions

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Sales Agreement Management

Advanced Forecasting

Program-Based Business

Visit Management

Account Manager Targets

Service Console for Mfg

Asset Service Console

Warranty Lifecycle Management

Pre-Work Estimation

Manufacturing Data Model

Omnistudio

100,000 calls/month 100,000 calls/month 1,000,000 calls/month 1,000,000 calls/month 1,000,000 calls/month

Service Process Studio

Business Rules Engine

10,000 calls/month 10,000 calls/month 50,000 calls/month 50,000 calls/month 50,000 calls/month

Decision Tables

Document Generation

DPE

Action Plans and Templates

Actionable Relationship Center

Actionable Segmentation

Intelligent Document Reader

Field Service - Field Technician

Field Service - Dispatcher

Field Service- Appointment Assistant

Connected Assets

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Slack

Slack Business+ with Slackbot Slack Business+ with Slackbot Slack Enterprise+ with Slackbot Slack Enterprise+ with Slackbot Slack Enterprise+ with Slackbot

Tableau Next

Standard Consumer per user Standard Consumer per user Standard Creator per user Standard Creator per user Standard Creator per user

Data 360*

Flex Credits

500K Flex Credits/org/year 500K Flex Credits/org/year 2.75M Flex Credits/org/year 2.75M Flex Credits/org/year 2.75M Flex Credits/org/year

Agentforce Coworker

Unmetered usage Unmetered usage Unmetered usage

Data Storage

20MB storage/user 20MB storage/user 1GB storage/user 1GB storage/user 1GB storage/user

Premier Success Plan

Salesforce Foundations

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Security Center

Available for purchase Available for purchase

Data Detect

Available for purchase Available for purchase

Salesforce Backup & Recovery

Available for purchase Available for purchase 10 GB Data, 10 GB Files 10 GB Data, 10 GB Files 10 GB Data, 10 GB Files

Salesforce Archive

Available for purchase Available for purchase 10 GB Data, 10 GB Files 10 GB Data, 10 GB Files 10 GB Data, 10 GB Files

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Agentforce: Sales Emails

Agentforce: Account Research

Available for purchase

Momentum

Available for purchase

Sales Insights

Available for purchase

Salesforce Contracts

Available for purchase

Salesforce Maps Advanced

Available for purchase

Sales Programs

Available for purchase

Agentforce Contact Center Digital

Available for purchase Available for purchase

Agentforce Contact Center - Workforce Management

Available for purchase

Quality Management

Available for purchase

Help Agent

Available for purchase

Customer Signals Intelligence (CSI)

Available for purchase

Customer Signals Intelligence (CSI) Score

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Lead Management

Lead Assignment and Routing

Lead Scoring

Available for purchase

Duplicate Blocking

Web-to-Lead Capture

Mass Email

Email Productivity

Campaign Management

Email Templates

To-Do List

Campaign Influence

5 campaigns per opportunity 5 campaigns per opportunity 5 campaigns per opportunity 5 campaigns per opportunity

Account and Contact Management

Opportunity Management

Customizable Sales Process

Einstein Activity Capture

Task Management, Activity Feed

Person Accounts

Sales Console App

Sales Teams

Salesforce Meetings

Customizable Reports and Dashboards

Advanced Reporting Features

Embedded Forecast Charts

Forecasting Mobile App

Opportunity Splits

Enterprise Territory Management

Opportunity Management

Opportunity Scoring

Pipeline Inspection

Deal Insights

Waterfall Chart

Salesforce Mobile App

Sales Cloud Everywhere

Full Offline Mobile Functionality

Contracts

Sales Orders

Products and Price Books

Quotes

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Case Management

Omni-Channel Routing

Knowledge Management

Service Contracts and Entitlements

Chatter

Salesforce Mobile App

Files

Topics and Recommendations

Case Auto-Assignment

Web and Email Case Capture

Case Email Auto-Response

Case Escalation Rules and Queues

Lead-Contact Account Management

Service Console Apps

Knowledge (Read-Only)

Knowledge (Read-Write)

Available for purchase

Omni-Channel Routing (Enhanced)

Incident Management

Omni Supervisor

Case Milestone Tracker

Service Cloud Voice

Available for purchase Available for purchase

Computer Telephony Integration (CTI)

Orders Management

Service Contracts and Entitlements

Advanced Case Management

Einstein Next Best Action

5k requests PUPM 5k requests PUPM Unlimited Requests Per Agent Unlimited Requests Per Agent

Eistein Case Classification

Single Data Segment 5 Data Segments 5 Data Segments

Einstein Case Routing

2,000 Routing Predictions user/month 2,000 Routing Predictions user/month

Einstein Article Reccommendations

Unlimited for agent users Einstein Article Recommendations in Flow Unlimited for agent users Einstein Article Recommendations in Flow Unlimited for agent users Einstein Article Recommendations in Flow

Service Replies

Available for purchase Available for purchase

Conversation Summaries

Available for purchase Available for purchase

Einstein Bots

Available for purchase

Enhanced Messaging

Available for purchase Available for purchase

Feedback Management

Available for purchase Available for purchase

Help Center

Service Catalog

Authenticated Portal

Available for purchase Available for purchase

Customer Community

Available for purchase Available for purchase

Work Order Management

Service Catalog

Asset Management and Product Tracking

Manufacturing Cloud Sales Core

$ 275

user/month

Manufacturing Cloud Service Core

$ 275

user/month

Manufacturing Cloud Sales Max

$ 650

user/month

Manufacturing Cloud Service Max

$ 650

user/month

Manufacturing Cloud Sales & Service Max

$ 700

user/month

Document Generation

Document Tracking and Approvals

Data Processing Engine

Flow Builder

Lightning App Builder

AppExchange

Customizable Profiles and Page Layouts

Lightning Platform

Email Integration with Gmail or Outlook

Developer Sandbox

Developer Pro Sandbox

Available for purchase Available for purchase

Full Sandbox

Available for purchase Available for purchase 1 full sandbox include per org 1 full sandbox include per org 1 full sandbox include per org

Partial Sandbox

1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org

AppExchange

Workflow and Approval

Custom Profiles and Page Layouts

Lightning App Builder

Email Templates

Data Storage Per User

File Storage Per User

Unlimited Custom Applications

Roles and Permissions

Record Types (Per Object)

Salesforce Identity

*Data 360 includes 1TB storage entitlement in the org

Next, choose the Success Plan that's right for you

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast-track your success now with easy and expert guidance.
Included in all licenses
  • Access to 24/7 support
  • Expert coaching and education
  • Tailored assessments

Signature Success Plan

Maximize ROI with proactive, personalized expertise.
Contact your account executive
  • Designated technical account manager
  • Proactive monitoring
  • Key event management
  • Fastest 24/7 support response times

Find your path to AI success with the right experts and apps

Leverage Professional Services and Salesforce Certified Partners for the expertise, agents, and apps needed to unlock your data and secure long-term AI success. Depending on your unique needs, engaging one or both can maximize your ROI.

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Partners

Connect with agents, apps, and experts to build and grow your business with AI and Salesforce.

Manufacturing Cloud Pricing FAQ

Manufacturing Cloud is built on Customer 360, so your existing org and customizations will not be disrupted.

Sales Cloud is included in the purchases of the following three products

  • Manufacturing Cloud — Sales
  • Manufacturing Cloud — Sales and Service
  • Manufacturing Cloud — Einstein 1 Editions

Service Cloud is included in the purchases of the following three products

  • Manufacturing Cloud — Service
  • Manufacturing Cloud — Sales and Service
  • Manufacturing Cloud — Einstein 1 Editions

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you're looking to add and how we can help.

Most Salesforce products including Manufacturing Cloud Use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department to see what works for your business.

We know things don't always go according to plan, and we're here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.