Unanswered Questions

I have a variation of an item that is not charging sales tax. I cannot find the set up for sales tax for this item. Helps in Square are apparently dated.Thankyo...

5 - Supporter
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Currently I have customers that are grayed out and not able to select the out in option for campaigns. I have tried deleting the email saving and adding it back...

5 - Supporter
Posted 6 hours ago in Customer Engagement
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I set my sales tax as 10% however one custom transaction sales tax came up as 19.39%! I have no idea how that happened and how to fix it. All other sales has 10...

5 - Supporter
Posted yesterday in Payments Troubleshooting
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it keeps saying set up shipping profile which i did and my payment method is already complete. but i am also getting an issue processing your payment banner. I ...

5 - Supporter
Posted yesterday in Online Store
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I'm very frustrated, all of a sudden every new item I input defaults to food and beverage and tracks as "available". I have to go in and change each item so it ...

7 - Protege
Posted yesterday in Feedback Discussions
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I’m having a strange issue with a Wi-Fi receipt printer connected to Square Register. The printer is connected and the test print works normally, so I know the ...

5 - Supporter
Posted yesterday in Hardware Setup & Troubleshooting
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I have a Samsung A54 phone with the Square Point of Sale app install. I can not get past the Device settings screen.Enable location Service - OKEnable Phone Man...

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Posted yesterday in Hardware Setup & Troubleshooting
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I took several payments on 3.10.26 and none are showing!

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Posted Monday in Payments Troubleshooting
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I am working on setting up my Appointment bookings feature and the visible fields. There were some system default fields that came preloaded as visible. I accid...

5 - Supporter
Posted Monday in Appointments & Bookings
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Hello! We use square retail on an ipad and previously we had a category on the favorites tab you could hit and it would bring up a pop up with the items in that...

5 - Supporter
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It looks like reading other problems with squares payroll it just isn’t usable for sales with multiple staff/groomers? I’ve been checking back in on it and it s...

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Posted Monday in Appointments & Bookings
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I want to set up multiple member group links that have available items to purchase on line through our website & direct mail campaign. Example: 1: Adult Greens ...

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Anyone have issues with a payment coming out of clients account and showing complete and deposited on my end but did not get deposited into square account or my...

5 - Supporter
Posted Sunday in Payments Troubleshooting
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Ive seen old posts with fixes that no longer are applicable. All my items are in google merchant center and enabled for shopping ads, but none are showing up wh...

7 - Protege
Posted Sunday in Online Store
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I am struggling to find the solve; I set up my site for apparel orders through weebly and powered by square: I am so confused as to why my products in my "site ...

5 - Supporter
Posted Sunday in Online Store
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I accidently recorded a sale as a custom amount instead of a Chocolate Hazelnut Butter. When I click on it, I do not see an option to edit. Is there any way for...

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It would be great to add this feature. I use Square to run every aspect of my barber business EXCEPT for Appointments because this feature is missing. Every pla...

5 - Supporter
Posted Sunday in Appointments & Bookings
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My business is a food delivery business that does preorders only. Orders can be placed 1 month in advance, up to a cutoff time on the day of delivery. The busin...

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I just hired a dual licensed provider who does: only facials on some days, only massages on other days, and some days does both. We have one facial suite, but c...

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Posted Sunday in Appointments & Bookings
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I used to be able to change inventory listings in BULK from visible to hidden etc. on my site. I now have to change them individually. During seasonal change ov...

5 - Supporter
Posted Sunday in Feedback Discussions
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