Australian Competition and Consumer Commission (ACCC)
Egg ‘cartel’ of a dozen suppliers manipulated Australian market for years, regulator alleges
Sunny Queen, country’s largest egg supplier, denies ACCC allegations that it coordinated production and distribution with 11 other companies
News Corp’s realestate.com.au to stop forcing agents to list all properties with it after ACCC action
Real estate listing giant will remove restrictive provisions in its contracts as part of an enforceable undertaking with the consumer watchdog
eHarmony deceived Australian customers with ‘subscription traps’ that cost hundreds of dollars, court finds
Elle’s twins played with asbestos-contaminated coloured sand for a year. Why wasn’t she warned of its danger?
Parents were told asbestos in play sand was low risk unless ‘pulverised’. But regulators hadn’t tested it
Exclusive: Some ACCC recall notices updated after testing finds 90% of samples release asbestos fibres, contrary to previous claims
Fake cigarettes and toys that are ‘essentially weapons’: Choice refers online retailers to regulator over unsafe products
Consumer group makes ‘super’ complaint to ACCC after investigation found dangerous items on platforms including eBay, Amazon and AliExpress
Australian customer service
My Tough Mudder event was cancelled but they won’t refund my tickets. What are my rights?Full Story
Coles caught red-handed, so what next? – Full Story podcastFirst Dog on the Moon
Coles has been busted for ‘misleading’ shoppers about their already annoying Down Down pricesCourt rules Coles misled shoppers with its ‘Down Down’ discount campaign
Woolworths broke its own rules intended to prevent price manipulation, court hears
Woolworths’ ‘Prices Dropped’ rules intended to prevent ‘gaming’ the promotional system, executive tells court
More than 500 reports of possible petrol price-gouging made to ACCC since start of Iran war
Fuel retailers put on notice as watchdog promises to come down hard on those doing the wrong thing
Australia’s major fuel suppliers being investigated over alleged price-gouging amid Iran war
Anthony Albanese also announces new national fuel supply taskforce and reiterates call for motorists to ‘only take what you need’
Chris Bowen urges motorists not to panic-buy petrol as oil prices jump amid Iran conflict
Energy minister says ‘there is no need to rush to the service station and fill up’ as treasurer urges consumer watchdog to monitor for price gouging
Has Coles been caught with its pants ‘Down Down’ over its prices promotion?
Woolworths reports 16% jump in profits as ACCC prepares legal action over ‘illusory’ discounts
Consumer watchdog concerned by rise of per-item prices at Australian supermarkets
Coles offered ‘utterly misleading’ discounts, consumer watchdog argues in federal court case
Bunnings accused of ‘greenwashing’ timber amid concerns about supplier’s illegal logging
The Wilderness Society lodges complaint with consumer watchdog over hardware and garden chain’s sale of timber sourced from NSW Forestry Corporation
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