SupportMail

Effortlessly manage user tickets and reports with SupportMail

Add Bot

Wanna host something?

Venocix Logo
?

Not your average ticket bot

Classic Ticket Bot

User
clicks button in server
Shared channel opens
both chat here
Staff

Both parties in same channel — clutters your server when there are many tickets

SupportMail

User
DMs the bot
DM channel
User sees
Forum post
Staff sees

Each party has their own private channel — no clutter

In 1,000+ servers

Statistics

Active Servers

1,040+

Users Served

1,805,800+

Tickets Processed

6,800+

Features

SupportMail comes packed with tools designed to make the work of your server team effortless

Tickets, but Modmail

SupportMail allows users to open tickets with your server staff in a seamless and organized way.

  • Organize in a Forum
  • Use Application Commands
  • Custom Messages
  • Tags (Message Snippets)

Reports

Users can report other users or messages to your server team in a safe and easy way.

  • Report Users and Messages
  • Directly take action
  • Notify the user (or not)
  • Report limits

Ready to get started?

Join the 1,000+ servers who are already using SupportMail to improve their support and make their team's job easier.

What users say

Booney

Booney

Server Engineer / Manager

SupportMail has helped us significantly for members to be able to report things to us, for us to easily sort things out and respond as soon as possible to any requests sent to us via the bot, we definitely think that SupportMail is the best option for large public servers, and we will be using this bot for as long as its here with us.

endefr