Platform
Built for how industry actually runs.
Agents that do the work, interfaces where people work with them, one context they both run on, native connectors into your systems, and the controls IT needs.
Agents
Agents are autonomous workers with a job
- An agent owns a role: order confirmation, supplier chasing, invoice matching, exception handling. It works its own queue inside your systems, around the clock, and brings the decisions that need a person.
- Pre-built for order handling, procurement, logistics, aftermarket and production. Your team extends them, or builds new ones by talking to them in the studio.
- Every channel: email, Teams, Slack, phone, SMS, portals. Versioned, tested against history, promoted through staging to production.
Context
Agents need context. Today it is trapped in heads and systems.
- In people's heads: the supplier who always ships late, the customer who orders at month end, the reason behind last quarter's exception.
- Locked in systems: the ERP, the inbox, the spreadsheets and the portals, each holding its own piece of the picture.
- Riff connects those systems and understands them, turning them into one operational context every agent works from.
- People and agents work on shared surfaces, so what people know lands in that context every time they correct, decide or explain.
Interfaces
People and agents work on the same surface
- The interface is the place where the work is: the order, the supplier, the case. People and agents both show up there and do their part.
- Both see the same state and what the other has done. A person takes a line, adds a decision, hands it back, in the view where the agent works.
- The next view is built by describing it: a working interface on your data, connected to the ERP and the shared context from the first version.
Integrations
Native connectors to the systems you already run
- One connector per ERP, built and maintained by Riff: Dynamics 365, Infor LN and M3, IFS, SAP, Monitor, Jeeves, Epicor and more. Cloud or on-prem, no migration.
- Agents trigger the system's own business functions: generate the PO, create the sales order, post the receipt. Its validation and its audit apply every time.
- Email, Teams, portals, EDI and the systems around the ERP through the same tested tools, shared by every agent, every interface and every other AI you use.
IT Control Plane
IT holds the frame
- Identity you already trust: SSO, with roles for people and agents alike. Every action logged, from click to API call.
- Staging to production. Actions in your systems governed by the rules IT sets, with human approval where they require it.
- Riff's context and tools available to Copilot, Claude and your own agents through MCP, on the same permissions. Any model, EU inference, spend visible per user, project and agent.
The builder
Build new agents and interfaces by chatting with AI
- Create a blank agent in the studio and talk to it: the role, the queue, the rules, what it may do on its own. It drafts the procedure, you correct it, and it is tested against your history before it runs.
- Describe the view your team needs and the builder makes it on your data, connected to the ERP and drawing on the shared context, with what agents have already done in place.
- Everything it produces is real code, a React frontend on a FastAPI backend, versioned and promoted like the rest. Take it further by hand whenever you want.
- The same studio our own team builds in. The pre-built agents and workspaces were made this way, so anything we ship, you can change or build yourself.
In production in weeks. Yours forever.
- Our forward-deployed team gets the first agents live and stays as the backstop.
- Your builders learn on real use cases with us alongside. Everything built is yours.
- A defined handover. We come to leave.