Apple is working on a fix for iOS 9.3 link crashing bug

Apple's iOS 9.3 turned out to be quite a buggy update.
 By 
Stan Schroeder
 on 
Original image replaced with Mashable logo
Original image has been replaced. Credit: Mashable

After a significant number of iOS users complained on Apple's support forums that their iOS 9 device sometimes freezes after tapping on a link, the company announced it is working on a fix. 

“We are aware of this issue, and we will release a fix in a software update soon,” the company told Mashable. 


You May Also Like

As of this writing, the thread on Apple's support forums pointing out the issue has more than 620 replies, indicating the problem is widespread. 

According to most complaints, tapping on a link in a browser, such as Safari or Chrome, or an app like Twitter, sometimes causes the phone to lock up. Disabling JavaScript in Safari or opening the link in a new tab (by holding it) is a temporary fix for some users, but not all. 

The issue isn't strictly-related to iOS 9.3 and instead has more to do with the universal links added to iOS 9. Universal links allow links in certain apps to open up in other apps -- provided those apps are installed. For example, a link to a tweet in a Google search result in Safari can open the tweet directly in Twitter for iOS.

This bug seems to be tied to the Booking.com app, which has its own universal link support. YouTube user Sergey Roshchin published a video (in Russian, below) in which he demonstrates his iPad experiencing the issue only after the app is installed. However, some user reports indicate that other apps might cause the issue as well.   

UPDATE: March 30, 2016, 8:22 a.m. CEST A Booking.com spokeseperson gave Mashable the following statement: We've uncovered some issues with the universal linking framework, which appear to be an issue specific to Apple iOS 9.3. We understand they are in the process of correcting, and we're offering any help we can to help them expedite a resolution.


This is not the only issue users of iOS 9.3 have experienced. Some complained their devices became bricked after downloading the update, prompting Apple to pull the update for older devices until the problem is resolved. 

Have something to add to this story? Share it in the comments.


Topics Apple

Stan Schroeder
Stan Schroeder
Senior Editor

Stan is a Senior Editor at Mashable, where he has worked since 2007. He's got more battery-powered gadgets and band t-shirts than you. He writes about the next groundbreaking thing. Typically, this is a phone, a coin, or a car. His ultimate goal is to know something about everything.

Mashable Potato

Recommended For You
Apple to fix iPhone 18 Pro Face ID bug
Apple iPhone 18 Pro bug.

Letterboxd is down, company says it's working on a fix
On a smartphone, before a screening of the "Bis(s) zum Abspann" serieswhich features the films of the Twilight sagaat the Oden Cinema, part of the Yorck Cinema Group, the logo of the social network for movies, "Letterboxd,

Fujifilm's Instax Square Link Smartphone Printer is over $30 off at Amazon
fujifilm instax square link smartphone printer against a pink and orange patterned background

Apple's iOS 27 and Siri AI are coming soon: Everything we know so far
three screenshots of new ios 27 features on iphone displays

Apple iOS 27 release date: When you can download it
ios 27 logo on iphone screen with apple logo in background

Trending on Mashable
'Ted Lasso' just sank to a new low
Jason Sudeikis and Annette Badland in "Ted Lasso."

Wordle today: Answer, hints for October 2, 2026
Wordle game on a smartphone

NYT Connections hints today: Clues, answers for October 2, 2026
Connections game on a smartphone


NYT Strands hints, answers for October 2, 2026
A game being played on a smartphone.