I work where business operations meet data. I run the systems a business depends on day to day (CRM, vendor, payroll, point-of-sale, and insurance operations) and turn what they record into reporting people can act on. When the right tool doesn't exist, I plan it and have it built with Claude, an AI assistant that writes and runs most of the code. Coding isn't my specialty. I'm focused on operations, analytics, and CRM roles, not software engineering.

• Now: Business Operations Analyst at KRS Business Group Inc, running operations across 20+ LLCs, including payroll for 30+ employees
• Managing: social media for four local businesses and the Sankalpa podcast across Facebook, Instagram, TikTok, and YouTube
• Leading: an internal CRM for compliance documents across 20 businesses, built with Claude
• Writing: product and software requirements (PRD and SRD) for a confidential, pre-launch software product
• Education: M.S. Business Analytics, Tennessee Wesleyan University (4.0 GPA) · B.S. Computer Science, Mississippi State University (Magna Cum Laude)

I handle social media for four local businesses and a podcast across Facebook, Instagram, TikTok, and YouTube, using Meta Business Suite to plan content, schedule posts weeks ahead, and read Insights to see what's working.

• Sankalpa: Thrive With Purpose is a new Nepali-English podcast hosted by business owner Prem Thapa, telling stories of purpose and progress (wealth, wellness, wisdom). I also run its YouTube channel. Its Facebook Page reached 3,049 views in its last two weeks, 84% of them from Reels.
• Roma Pizza: 53,028 views in 90 days, with 83% reaching non-followers.
• Also managing: Threading & Waxing Experts Studio, Trishield Insurance Agency, and KRS Business Group. All accounts →

_{Figures from Meta Business Suite Insights, Jul–Sep 2026.} · See the charts and what the numbers told me →

Tools I've planned to solve real business problems. I write the requirements and decide how they should work; Claude, an AI assistant, writes and runs most of the code.

v1 shipped · actively developed · Case study · Live app · v1 requirements · Source

One place to track EIN records, licenses, and insurance policies (and the documents behind them) for 20 business entities.

• Access control enforced in the database: admin, editor, and viewer roles backed by Postgres Row Level Security, not just hidden buttons
• Nothing expires unnoticed: license and insurance alerts at 30 and 60 days, plus a monthly check for missing cash sheets with automatic email reminders
• Built for the field: staff can take a photo of a document with their phone camera and upload it on the spot
• Accountable: database triggers record every create, edit, and delete in an audit log

In progress · Findings so far

A go / no-go study for a new venture, run the way a research analyst would. The venture is kept under a codename, and every figure shown is an illustrative placeholder.

• Market and competition: market sizing from the top down and bottom up, competitor types, and a Five Forces review
• Financial model: per-order profit, a 5-year projection, return metrics (NPV, IRR, payback) and sensitivity across three scenarios, in tested Python
• Risk and decision: a scored risk register and a weighted scorecard that leads to a recommendation with conditions

Analytics and reporting

Business systems

Used in my projects (built with Claude)