Introducing Flame 2.0 — The AI-Powered Social Media CRM for Facebook Pages.Read the announcement
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AI-Powered Social Media CRM•7-Day Free Trial

Turn Facebook chatsinto deals with an

The complete social sales pipeline engine. Search catalog products, retrieve knowledge docs, capture qualified customer leads, and manage CRM deals automatically.

Start for freeSetup for page

Social CRM Pipeline Board

Drag-and-Drop & Edge Auto-Scroll Enabled
New2

Alex Rivers

pricing, stock_inquiry

Updated Aug 12

Sarah Chen

pricing, catalog_request

Updated Aug 16

Human Handoff3
3

Marcus Vance

technical, order_issue, follow_up

Updated Aug 14

Needs humanComplaint

Sophia Taylor

availability, human_requested

Updated Aug 13

Needs human

David Kim

01836 ••• 760

human_requested, delivery_delay

Updated Aug 14

Needs humanComplaint
Complaint3
1

Elena Rostova

01913 ••• 360

district: Gulshan 2, Dhaka

pricing, purchase_intent

Updated Aug 13

Complaint

Liam Bennett

order_issue

Updated Aug 13

Complaint

Noah Miller

Updated Aug 13

Data Collection1
1

Chloe Bennett

01913 ••• 990

location: Dhanmondi 27

pricing, purchase_intent

Updated Aug 13

Auto-captured
Qualified1

Ethan Walker

Updated Aug 13

Real-Time Console Sync with Meta Messenger Webhooks100% Page Control
Agentic Social Chat Automation

AI agents turn DMs into closed deals

Accelerate social sales by letting Flame handle Facebook Messenger inquiries. Search catalog products, retrieve knowledge documents, collect customer contact fields, and hand off complaints seamlessly.

Experience agentic sales response
flame-crm-simulator // live-messenger-agent
Agent Active
F

Flame Motor Store

Facebook Messenger • Auto-Reply Active

Live Simulator
Customer (Tanvir Hossain)
Vai, Pulsar N250 er dam koto? Blue color ase?
Just now
TH
Scenario Presets:
Live CRM Lead Activity
Processing...
Extracting Lead & Catalog Context

Flame AI Agent is matching customer inquiry against your product database and updating lead pipeline...

Auto-synced to Flame Console100% Page Control
Platform Capabilities

Start automating social sales

The AI-Powered Social Media CRM platform built to search, reply, track, and close Facebook customer leads at scale.

[CORE]

Knowledge RAG Search

Instantly query uploaded PDFs, policies, and FAQs in Bangla or English with high vector accuracy.

Learn more
[CATALOG]

Dynamic Catalog Sync

Structured product lookup with price, stock status, specs, and instant image/link recommendation.

Learn more
[AI AGENT]

Persona & Prompt Engine

Configure page-level system prompts, safety guardrails, tone, and auto-reply policies.

Learn more
NEW

Automated CRM Lead Cards

Auto-create lead items, assign pipelines, track customer attributes, and schedule follow-ups.

Learn more
[SAFETY]

Human Handoff & Mute

Detect complaints or manual takeovers automatically and pause AI auto-reply when staff intervene.

Learn more
[SPEED]

P95 Sub-Second Speed

Ultra-fast response runtime with semantic cache layer to eliminate customer wait time.

Learn more
System Intelligence

FlameturnschaoticFacebookMessengerchatsintostructured,revenue-generatingcustomerpipelinesautomatically.Everyanswerisgroundedinyourcatalogproductsandzero-hallucinationknowledgedocs.

HOW IT WORKS

Get started in 3 simple steps

Scroll down to watch how Flame automates your Facebook Messenger conversations.

Official Facebook Meta API

01. Connect your Facebook Page

Log in with Meta OAuth, select your Page, and grant Messenger permissions. Flame handles access tokens and webhook subscriptions automatically.

Webhooks Subscribed•Zero Code Setup
F
Flame Motor Store
facebook.com/flamemotors
Page Connected
Messenger Messages (`messages`)Active
Page Comments (`feed`)Active
Step 1 of 3: Connect Your Page
Scroll to advance

Central system

One knowledge base. One catalog. Every reply grounded.

Sync from Codex, Claude, and ChatGPT via MCP — or from the console and REST API — into per-page knowledge and catalog. The Messenger agent answers only from that live data.

Write into storesTool → MCP pathsLive Messenger replies
Developer Integration

Easily connect with your Facebook Page APIs

Query catalog data, retrieve knowledge documents, and handle Messenger webhooks with simple SDKs or REST requests.

Request Snippet[javascript]
import { FlameClient } from "@messenger-ai/sdk";

const flame = new FlameClient({
  apiKey: process.env.FLAME_API_KEY,
  pageId: "page_984102948"
});

// Search knowledge documents
const knowledge = await flame.knowledge.search({
  query: "What is your warranty policy?",
  limit: 2
});

console.log("Retrieved RAG context:", knowledge);
Response Output[ 200 OK ]
1{
2 "status": "success",
3 "matches": [
4 {
5 "id": "doc_warranty_2026",
6 "title": "2-Year Engine Warranty",
7 "score": 0.982,
8 "snippet": "Covers 100% parts & labor for 24 months nationwide."
9 }
10 ]
11}
Zero Hallucination Safety

Grounded answers only. Replies from catalog prices & knowledge docs.

From catalog specs to delivery policies, every reply is strictly grounded in your page data so your AI agent never invents false prices or guarantees.

Explore knowledge RAG
Automated Human Handoff

Smart sentiment guardrails. Detects complaints & alerts human staff.

When a customer asks for human help or expresses a complaint, Flame automatically pauses AI auto-reply and assigns the card to your sales team.

Explore CRM handoff rules

Marcus Vance

Flame Auto Dealerships

Human Handoff
Auto-reply

Agent answers this customer's Messenger messages. Off still records the inbox.

Customer

NameMarcus Vance
Platformmessenger
Account IDmessenger_37482910485729
PageFlame Auto Dealerships

Customer reports that delivery courier requested unauthorized tip during order handoff; needs management review and follow-up.

complaint
Last seen 14 Aug 2026

Customer expressed frustration regarding shipment delay for Order #8492. Flagged for human manager takeover.

order_issuecomplaint
Last seen 14 Aug 2026

Shared photo attachment regarding delivery package damage (Order #8492), indicating dissatisfaction with service.

order_issuecomplaint
Last seen 14 Aug 2026

Social CRM Pipeline Board

Drag-and-Drop & Edge Auto-Scroll Enabled
New2

Alex Rivers

pricing, stock_inquiry

Updated Aug 12

Sarah Chen

pricing, catalog_request

Updated Aug 16

Human Handoff3
3

Marcus Vance

technical, order_issue, follow_up

Updated Aug 14

Needs humanComplaint

Sophia Taylor

availability, human_requested

Updated Aug 13

Needs human

David Kim

01836 ••• 760

human_requested, delivery_delay

Updated Aug 14

Needs humanComplaint
Complaint3
1

Elena Rostova

01913 ••• 360

district: Gulshan 2, Dhaka

pricing, purchase_intent

Updated Aug 13

Complaint

Liam Bennett

order_issue

Updated Aug 13

Complaint

Noah Miller

Updated Aug 13

Data Collection1
1

Chloe Bennett

01913 ••• 990

location: Dhanmondi 27

pricing, purchase_intent

Updated Aug 13

Auto-captured
Qualified1

Ethan Walker

Updated Aug 13

Real-Time Console Sync with Meta Messenger Webhooks100% Page Control
Industry Adoption

Trusted by 10,000+ Facebook Pages of all sizes

Bike & Auto Dealerships

2,400+ Pages

E-Commerce & Retail

4,100+ Pages

Real Estate & Agencies

1,800+ Pages

Service & Maintenance

1,200+ Pages

Vehicle Importers

950+ Pages

24/7 Support Desks

800+ Pages

Transparent Pricing

Simple plans that scale with you

Start with a 7-day trial, then pick Standard or Enterprise when you're ready.

[ TIER 01 ]

Free Trial

Free

Try Flame with one page — no card required.

Start free trial
[ TIER 02 ]

Own API Key

৳12,000/year

Bring your own OpenAI/Anthropic key for full automation.

Get BYOK
[ TIER 03 ]Popular

Managed Standard

৳60,000/year

Full managed AI response engine — zero API setup required.

Get Standard
[ TIER 04 ]

Enterprise

Custom

Multi-page orgs with shared and page-specific knowledge.

Contact sales
FeaturesFree TrialOwn API KeyManaged StandardEnterprise
Facebook Pages111Unlimited
ConversationsUnlimitedUnlimitedUnlimitedUnlimited
Duration7 daysOngoingOngoingOngoing
Own API Key Required
AI auto-reply agent
Product / service catalog
Lead capture & scoring
Inbox & lead board
Page-specific knowledge
Central (org-wide) knowledge
Multi-page agent management
MCP / API access
Priority support
Dedicated onboarding & SLA
Common Questions

Frequently asked questions

Which Facebook Pages are supported?

Any Facebook Page can connect. You need to be an admin of the page to authorize the connection.

What's included in the free trial?

You get 7 days with 1 Facebook Page and unlimited conversations — no credit card required. After the trial, choose Standard to keep going or contact us for Enterprise.

Can I review messages before they're sent?

Yes. You can disable auto-reply to review messages first, or enable it for fully automated responses. Messages needing human attention are flagged automatically.

How does the AI learn about my business?

Upload knowledge documents (FAQs, product guides, policies) and configure a system prompt. Standard includes page-specific knowledge. Enterprise also adds central (org-wide) knowledge shared across pages.

How do I sync knowledge and catalog data?

Use the Flame console to manage knowledge, catalog, and lead fields directly — or connect Claude, Codex, or ChatGPT via MCP, or call the REST API. The Messenger agent answers from that synced data automatically.

Can I manage multiple pages?

Free Trial and Standard support 1 page. Enterprise unlocks unlimited pages with multi-page agent management and central knowledge.

Is my data secure?

All data is encrypted at rest and in transit. Each organization's data is isolated. We never use your customer conversations for training.

What happens when the AI can't answer?

If the AI is unsure or the customer asks for a human, the conversation is flagged for handoff. You can review and respond from the dashboard.