I purchased physical media and received a digital copy of the movie. It said I had to use the A24 app in order to watch my digital copy. I created an account on the app and attempted to watch the movie and it will not load. It either goes to a black screen, or it goes to a blurred out screen with the play button over top of the blurred out image. I have tried turning off my iPad and turning it back on, and it is not working. I’ve seen other reviewers say that this app is absolutely terrible. 824 seriously needs to address these issues. They don’t even allow you to download your digital copies to your device so I literally cannot watch this movie. I would give this zero stars if I was able to.

I have several A24 blu rays bought through their store which come with digital copies in this app. However the copyright protection means that you cannot stream the sound to air pods, Bluetooth headphones or speakers, or literally any other device. Also if you try to AirPlay onto a TV or do screen mirroring the copyright protection also blacks out your screen so you get no video and no sound. I purchased this content and am trying to watch it through the official app on devices that I own. What is this protecting me from? Just an awful and very consumer unfriendly choice made presumably to stop piracy. Thanks to this stupid choice the content I paid for is unusable for me.

Upon buying a backrooms blu ray today, I attempted to watch it over on the app and had the WORST experience trying to airplay it onto a TV (despite the app literally telling you it supports the features) the encryption makes it almost impossible to enjoy a movie. Not only that but audio issues are all too common when trying to play a film. Unfortunately a waste of time and you’re better off just getting the physical copies in person, lesson learned. A24 needs to look into this because I’ve seen way too many reviews with the same issues.

I’ve been a member periodically for a few years now. It’s a great app for A24 fans and film lovers. I really love the gifts and perks. I’ve also purchased some merch. I only had one issue recently. I had a few family members sign up on the app to receive a few free months. I forgot one of these family members (months ago) had given me their card to use as payment. They cancelled their A24 account in Dec but were charged for the membership last month. We forget their card was attached to my account. Long story short, A24 customer service saw the card was attached to me and took liberty to cancel my account and without consulting me for a payment. My account was cancelled and my money based credit that had built up on my account was gone. I re opened my account and asked customer service if I could get my $15 credit back and they claimed it impossible to redeem that for me. I love this app but cancelling my clearly active account without consulting me and then not redeeming the credit I earned. Really rubbed me the wrong way.

This is an astonishingly poor app. A convoluted sign-in process if you aren’t a aaa24 subscriber. And annoying as that is you’ll have to plan on going through it almost every time you open the app. Crashing more often than it runs successfully. And since there isn’t an Apple TV app available, this (via airplay) is supposed to be the one way to view a digital movie you’ve purchased. Except trying to cast a movie from the app to your Apple TV box seems to be nearly impossible. I deeply regret purchasing a movie through A24 instead of just buying from just about anywhere else.

Unfortunately, as the title says. If you receive a digital copy of a film on this app and want to watch it on your TV, there is no good way to do so. Using Airplay means you don’t get Dolby Atmos or Dolby Vision. Instead it streams in SDR! Why would you push people to watch movies in a way that is inferior to streaming directly from Apple TV instead? If A24 wants to have their own app, then they need to release an Apple TV app that streams the movies in their correct formats. Very disappointed with this app.

So I really love A24 movies. I plan on buying and renting them in the future. I am thinking of signing up for AAA24. I am this close 👌. However, before I sign up, I’d like to get this app working correctly. I’ve made a free account and it notices me and lets me log in… but when I look at my profile it tells me to log in. Then I try then acts like it logs me in, but it doesn’t. I’d like to watch all these extra things when I can, but until I can get this app working correctly I’m not signing up for my membership

Imagine purchasing the rights to a film and being able to watch it once (on the app) and then downloading that same app on several different platforms and not being able to watch that film again. Good thing I bought the physical copy! The digital copy is stuck in the backrooms somewhere unable to be viewed.If that’s the policy (that you’re only supposed to be able to watch it once), that should be explicitly stated.

So I recently bought the backrooms on physical media and they emailed a digital version of it. I opened the app and the movie keeps on glitching, sometimes there’s no sound, even after restarting the app, deleting and reinstalling it. Nothing. I even tried to AirPlay it to my tv. Everything was going fine until it stopped playing. I gave up afterwards and I’m not the only one that’s experiencing this issue. On top of that, A24 is now using AI to help them to make future projects 🥀

I’ve had nothing but problems with this app. Free tickets that are almost impossible to redeem, depending on what you’re trying to do. Try to redeem it for one day ended up with a different date completely and couldn’t go. Get text regularly for Free movie streaming on app, but the movie doesn’t have any sound if it even loads properly. I immediately regretted how much money I spent on this app membership that’s over $100 I’ll never get back.