I’ve been a member periodically for a few years now. It’s a great app for A24 fans and film lovers. I really love the gifts and perks. I’ve also purchased some merch. I only had one issue recently. I had a few family members sign up on the app to receive a few free months. I forgot one of these family members (months ago) had given me their card to use as payment. They cancelled their A24 account in Dec but were charged for the membership last month. We forget their card was attached to my account. Long story short, A24 customer service saw the card was attached to me and took liberty to cancel my account and without consulting me for a payment. My account was cancelled and my money based credit that had built up on my account was gone. I re opened my account and asked customer service if I could get my $15 credit back and they claimed it impossible to redeem that for me. I love this app but cancelling my clearly active account without consulting me and then not redeeming the credit I earned. Really rubbed me the wrong way.

Unfortunately, as the title says. If you receive a digital copy of a film on this app and want to watch it on your TV, there is no good way to do so. Using Airplay means you don’t get Dolby Atmos or Dolby Vision. Instead it streams in SDR! Why would you push people to watch movies in a way that is inferior to streaming directly from Apple TV instead? If A24 wants to have their own app, then they need to release an Apple TV app that streams the movies in their correct formats. Very disappointed with this app.

I purchased physical media and received a digital copy of the movie. It said I had to use the A24 app in order to watch my digital copy. I created an account on the app and attempted to watch the movie and it will not load. It either goes to a black screen, or it goes to a blurred out screen with the play button over top of the blurred out image. I have tried turning off my iPad and turning it back on, and it is not working. I’ve seen other reviewers say that this app is absolutely terrible. 824 seriously needs to address these issues. They don’t even allow you to download your digital copies to your device so I literally cannot watch this movie. I would give this zero stars if I was able to.

I have several A24 blu rays bought through their store which come with digital copies in this app. However the copyright protection means that you cannot stream the sound to air pods, Bluetooth headphones or speakers, or literally any other device. Also if you try to AirPlay onto a TV or do screen mirroring the copyright protection also blacks out your screen so you get no video and no sound. I purchased this content and am trying to watch it through the official app on devices that I own. What is this protecting me from? Just an awful and very consumer unfriendly choice made presumably to stop piracy. Thanks to this stupid choice the content I paid for is unusable for me.