You can now go Beyond Banking with the all-new CIMB Bank PH app!
Fast & Easy Sign Up Process
Get a faster, more seamless, and all-digital onboarding experience. Apply for and access all your CIMB Bank products including deposits, loans, and REVI Credit seamlessly on the app.
Fast & Seamless Transactions
Now with Instapay! You can now enjoy FREE instant fund transfers, a more interactive dashboard, and more billers. You can also continue to enjoy performing transactions through PESONet, 7-Eleven, and Dragonpay.
Total Control On All Your Accounts
Manage all your accounts anywhere, anytime! Get full control with schedule transfers, 'Add to Favorites,' download e-statements, debit card management, and auto-debit for Personal Loan payments.
Transact with Peace of Mind
Your account and savings will be in much safer hands. Be at ease with the app's enhanced security measures with biometric login, seamless verification process, card and transaction limit controls, and real-time account notifications.
OUR PRODUCTS:
UpSave Account – Earn up to 1600% higher interest than leading traditional banks in the country! Grow your savings with one of the best market rates in the Philippines. Get monthly interest payout with no maximum cap on deposits and no lock-up period.
GSave Account – Link your GSave to the all-new CIMB Bank PH app and unlock the full features of your account. Start growing your savings and earn up to 1600% higher interest than leading traditional banks in the country! Get dual access to your funds and remove the deposit cap and expiration.
Personal Loan – Get your money fast and straight to your account of choice!
Apply using only one ID and one payslip through the app and borrow up to PHP 1 million with ZERO early settlement fees and ZERO disbursement fees if you opt to disburse your loan to your CIMB savings account.
REVI Credit - REVI Credit by CIMB Bank is an all-in-one always-ready credit product that offers users a convenient and safe access to revolving credit. Customers can have ready cash anytime, anywhere. If you do not use your credit line, you will not be charged with any additional interest or fees. Moreover, you can replenish your credit line just by settling your balance anytime.
GCredit - GCredit is a revolving mobile credit line on the GCash app that you can use to pay for goods and services in GCash QR-accepting merchants, shop online in selected e-commerce merchants, and pay for bills in the “Pay Bills” feature on the GCash app!
Go Beyond Banking with CIMB Bank. Download the all-new CIMB Bank PH app now!
CONTACT US
For questions or concerns, you can call us at #2462 (#CIMB) from 6:00 AM to 10:00 PM daily or email us at ph.customercare@cimb.com.
Deposits are insured by PDIC up to P1,000,000 per depositor.
CIMB Bank Philippines, Inc. is regulated by the Bangko Sentral ng Pilipinas as a Commercial Bank. You may contact the BSP Financial Consumer Protection Department at (+632)8708-7087 or consumeraffairs@bsp.gov.ph for any concerns regarding the Bank or its products or services.
1st: The 6-month average balance (ADB) is not reflected on the bank certificate, though other digital banks provide this feature. This would be really helpful, especially since visa-required countries often need this information. I understand it's available upon request, but it would be more convenient to have it directly in the app, saving us the hassle.2nd: Other digital banks display daily interest, which is a feature I wish CIMB would offer. Additionally, I don’t fully understand how CIMB calculates interest, particularly during promotional periods. Despite having a background in finance, I can't seem to figure it out. If CIMB were more transparent about this, such as providing a clear breakdown or calculation method, I’d be more inclined to trust the bank and deposit more.3rd: This app isn’t as intuitive as the other app, which is a much smoother experience. For example, I've requested a bank certificate more than six times already, and each time, I get confused about where to find it. Why not just add it to the main menu? If I can request it again without confusion, and addressing items 1&2 above, I will give a 5-star rating.
Developer Response
Dear Valued Customer, Thank you for voicing your concerns. We apologize for any inconvenience you may have experienced. Your feedback is invaluable to us, and we take it very seriously. Please know that we are committed to making things right.
Best Banking App
Nin ja Rush
I have been using this since March of 2021. It was surprisingly offered REVI credit by late December of 2021 or first month of 2022. Like they just got you on the right time you needed it. Transactions are too smooth and they reply your concerns on email as fast as they can. Though during the migration was a little bit annoying but then I appreciate their dedication to give the best services to their clients. I don’t know why my personal loan can’t be approved for twice application but looking forward to be offered by them or get approved when I reapply again. The customer service time frame on serving their customers is a bit long but I appreciate the customer service non how they handle their clients with patience and being accommodating as well. I am also looking forward that REVI credit would have a physical card this would help us better than having access only in virtual. Indeed they are great help during the pandemic days. Still having a difficulty and still coping up my finances nowadays but for sure I would love to keep my money here. I feel my money is safe, secured and very accessible whenever you need it. Hoping they will increase my credit limit as well on my REVI credit and get approve on my personal loan. For sure this will be the number one favorite, kinda generous and helping bank to me. I am only relying on this bank since before and want to have a long term relationship with them. Planning as well to put my kids funds as I start saving hopefully next year. Kudos to you! Keep up the good work! We will always be here your forever fan and user!
Developer Response
Hi, Nin ja Rush! Thank you so much for taking the time to leave us a 5-star review and the warm feedback. Glad you’re enjoying our services. Our team is working really hard to ensure our customers get the best experience. Cheers!
Improvement oppurtunities
JunS66
Regarding Revi Credit. Once you have successfully took an credit, there should be an automatic display of the due date. on the dashboard what is reflected is the remaining credit limit. Also good to reflect the computed interest to be paid. I made an advance payment last month but it did not reflect on the dashboard. You will have to wait for the due date. Better if the status is as much as possible real time. Regarding the deposit account dashboard. On the various promos, for a non-finance guy like me, it is very difficult to determine how the interest we recieved is being computed. It is best if in the dashboard you can incorporate an interest calculator. This way if you have this, the account holders will have a visibility and will be enticed more to increase or maintain its savings since they will know how much they would recieved every month. I know one digibank, they have an interest calculator. it helps the depositor. CIMB should seriously do the same. If this suggestions will be given consideration, then I can give a 5Star.
Developer Response
Hi, b. Thank you for your review! Your feedback really helps us in improving our processes. Rest assured our team is working really hard to ensure customers have a seamless and effortless all-digital banking experience with us. For the latest news & updates, like us on Facebook & follow us on Instagram @CIMBBankPH. Have a great day!
(Male) Customer Service Representatives need more training
Maeeeee95
I called to ask a very general question, what “Claimable Funds Transfer to Other Bank” means which happened to my father’s account. The first CSR told me he couldn’t disclose this information and that he needed to access the account and that the menu option that I chose is for fraud txns(which I thought it was). I told him it was just a general question and if I can, I could have found answers from Google but nothing comes up except “closed accounts”. So he recommended he’d transfer me to the IVR(whatever that means) but lo and behold, he ended the call. So I called again and chose the same menu option. The lady that I talked to was pleasant, she answered my queries without needing to access my father’s account and the call went smoothly. I don’t know what it is with male CSRs of CIMB but it seems that they lack training. This isn’t my first rodeo with a male CSR that’s rude from CIMB. The same thing happened: I called, male CSR took the call and got rude, he ended the call, I called again and a pleasant lady answered, and mu queries were all answered satisfyingly. I removed all my funds from CIMB after that first interaction with a rude CSR last year and I only had to call again because of my father’s account.
Developer Response
Dear Valued Customer, Thank you for bringing this to our attention. We're sorry that your experience didn't meet your expectations. Your feedback is important to us, and we're dedicated to making improvements based on it.
CIMB Bank PH app just got better! We’ve added enhancements and fixes for a more seamless, secure, and reliable banking experience.
What’s New?
• Enhanced CIMB Biz VISA Business Virtual Debit Card support
• Updated TD MaxSave tenure
• Improved secured message confirmations
What’s Improved?
• Improved Secured Messaging ticket downloads
• Enhanced Pay Bill and account name change journeys
Update your CIMB Bank PH app today!
CIMB PH - Live Your Purpose with CIMB PH!
Version 4.8
The developer, CIMB Bank Philippines, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contacts
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
