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StubHub agrees to pay to $10 million to refund customers and settle deceptive pricing claims.
As Ticketmaster wraps up its antitrust defense, a different ticketing company is in the government’s crosshairs. The Federal Trade Commission accused StubHub of failing to show customers the full cost of tickets upfront, and the settlement would require clearer disclosure. StubHub spokesperson Jack Sterne said the settlement “covers a limited number of transactions” across three days, and though they disagree with the FTC’s view, “we are addressing their concerns by refunding a portion of those buyers’ fees.”
Update: Added comment from StubHub.
StubHub Refunding $10 Million in Fees to Consumers After Deceptive Ticket Pricing
[Federal Trade Commission]
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