InformationWeek asked me what Apple's new AI-ready Macs mean for CIOs.
My comment: "I wouldn't have an Apple strategy. I'd have a workload strategy."
Every workload has its own economics (and risks).
On the desk: a developer's everyday coding help, or an analyst summarizing confidential files all day. Steady use, sensitive data, and fast response times make owning the hardware pay off.
In your data center: a bank processing loan documents around the clock, or an insurer reviewing thousands of claims a day. High volume and regulated data justify shared capacity the company owns and controls.
In the cloud: a marketing team testing a new idea, a year-end forecasting crunch, or any problem that needs the most powerful model available. Occasional, spiky, or cutting-edge work is cheaper to rent.
This question about hardware architecture is increasingly capturing talk time in my client discussions. But the bigger thesis that keeps coming to mind for me is...
When enterprise software moved to SaaS, the risk of getting value from the purchase shifted toward the vendor. Customers who didn't get value didn't renew. Entire customer success organizations grew up around that reality.
Although I completely understand why leaders are buying their own AI hardware, many are shifting that business value risk back toward their enterprises without recognizing it.
The vendor gets paid when the machine ships. Whether your people turn that compute into business value? That's on you.
Put powerful AI machines on 500 desks. If people keep working the way they did before, the vendor still made its sale. And you now own an expensive deployment with negative return.
Leaders need to get realistic with themselves...will your people actually work differently with that compute on their desk?
And what if they DO work differently? Will that bring even more risk than you already face? What invisible risks lurk with all of that power, if your people don't know how to make good decisions in the way they use it?
Picture an HR manager who uses a model on her new machine to screen 300 résumés in an afternoon instead of a week. She's working differently, exactly as leadership hoped. But the model quietly favors candidates who look like past hires, and she never checks why its shortlist looks the way it does. It's running on her desk, so no one else sees it either. Speed went up. So did legal exposure, and nobody knows it yet.
When the technology is distributed, the accountability has to be, too.
Every person using AI needs to own:
👉 What they should and shouldn't do with it
👉 What good output looks like
👉 When a human needs to step in
Build that capability first. THEN buy the hardware.
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Great article, Madeleine Streets.
https://lnkd.in/g3WaycmG