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IDLE 3.2.3 crashes saving a .py file to certain folders on Windows 7 #59201
Note: these values reflect the state of the issue at the time it was migrated and might not reflect the current state.
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assignee=Noneclosed_at=<Date2012-06-07.01:43:14.148>created_at=<Date2012-06-04.01:14:54.415>labels= ['expert-IDLE', 'OS-windows', 'type-crash']
title='IDLE 3.2.3 crashes saving a .py file to certain folders on Windows 7'updated_at=<Date2012-06-07.05:36:39.593>user='https://bugs.python.org/mcuomoprestonhsorg'
We need more information to be able to help. What platform and OS version are you running on? Where did you install Python 3.2.3 from? Exactly what happens when you try to save a file, i.e. are you using a mouse or a keyboard accelerator, what messages do you see, etc?
We need more information to be able to help. What platform and OS version
are you running on? Where did you install Python 3.2.3 from? Exactly what
happens when you try to save a file, i.e. are you using a mouse or a
keyboard accelerator, what messages do you see, etc?
It is still difficult to understand what problem you are seeing as others are using IDLE from the 3.2.3 installers on Windows 7. There is at least one open issue in this area on Windows: http://bugs.python.org/issue12988. Does that describe what you are seeing? If now, a few things to check: if you get to the Save dialog, try choosing another folder to save to, ilke Desktop; also, try a simple file name with ".py" at the end. If that doesn't help, please give a step-by-step procedure to reproduce the problem, including what you see on the screen.
Also, you could try temporarily renaming the .idlerc folder in your User folder; this is where IDLE stores several configuration files which can be a cause of problems if they have incorrect values. And you could also try to run IDLE from the Python command line. Launch Python 3.2 -> Python (command line), then in the interactive interpreter enter:
importidlelib.PyShellidlelib.PyShell.main()
Additional error messages may show up in the command line window.
mcuomoprestonhsorg commented on Jun 4, 2012
mcuomoprestonhsorgmannequin
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Yes it looks like that. I Open a new window in python, type into the new
window. I try to save it so I can run the program and I get the twirling
circle until the dialog box come up saying pythow.exe has stopped working.
Maureen Cuomo
It is still difficult to understand what problem you are seeing as others
are using IDLE from the 3.2.3 installers on Windows 7. There is at least
one open issue in this area on Windows: http://bugs.python.org/issue12988.
Does that describe what you are seeing? If now, a few things to check: if
you get to the Save dialog, try choosing another folder to save to, ilke
Desktop; also, try a simple file name with ".py" at the end. If that
doesn't help, please give a step-by-step procedure to reproduce the
problem, including what you see on the screen.
I can save to the desktop, but nowhere else. Will this be fixed? I teach
python at my school and next year all my computers will have windows 7. I
also have a program called deep freeze that erases any files saved on a
computer including the desktop. This prevents viruses.
Mareen Cuomo
Yes it looks like that. I Open a new window in python, type into the new
window. I try to save it so I can run the program and I get the twirling
circle until the dialog box come up saying pythow.exe has stopped working.
Maureen Cuomo
>
> Ned Deily <nad@acm.org> added the comment:
>
> It is still difficult to understand what problem you are seeing as others
> are using IDLE from the 3.2.3 installers on Windows 7. There is at least
> one open issue in this area on Windows: http://bugs.python.org/issue12988.
> Does that describe what you are seeing? If now, a few things to check:
if
> you get to the Save dialog, try choosing another folder to save to, ilke
> Desktop; also, try a simple file name with ".py" at the end. If that
> doesn't help, please give a step-by-step procedure to reproduce the
> problem, including what you see on the screen.
>
> ----------
> components: +Windows
>
> _______________________________________
> Python tracker <report@bugs.python.org>
> <http://bugs.python.org/issue14996\>
> _______________________________________
>
Maureen, as I explain on bpo-12988, I believe that this was a tcl/tk problem that was fixed by the recent release of version 8.5.11 (last March). The Windows installer for Python 3.3.0a4 release (a week ago) seems to have solved the problem for me. So give that a try.
Martin or anyone else: is the same tcl/tk upgrade going into future 3.2 and 2.7 releases?
loewis commented on Jun 7, 2012
loewismannequin
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If it really fixes the bug, I can update the Tcl version. However, for that, I would need precise instructions on how to reproduce the bug.
Activity
mcuomoprestonhsorg commentedon Jun 4, 2012
I have been using ver 3.2.1 without a problem. Downloaded 3.2.3 nd cannot save any file in idle.
ned-deily commentedon Jun 4, 2012
We need more information to be able to help. What platform and OS version are you running on? Where did you install Python 3.2.3 from? Exactly what happens when you try to save a file, i.e. are you using a mouse or a keyboard accelerator, what messages do you see, etc?
[-]pthon 3.2.3 freezes when saving a .py program[/-][+]IDLE in Python 3.2.3 freezes when saving a .py program[/+]RamchandraApte commentedon Jun 4, 2012
Can you run IDLE from the cmd line and send the output of the cmd line when it crashes?
mcuomoprestonhsorg commentedon Jun 4, 2012
I am running python in Windows 7, I installed python from python.org. I
tried both of the following with the same results
Python 3.2.3 Windows x86 MSI
Installer<http://www.python.org/ftp/python/3.2.3/python-3.2.3.msi\>(Windows
binary -- does not include source)
Python 3.2.3 Windows X86-64 MSI
Installer<http://www.python.org/ftp/python/3.2.3/python-3.2.3.amd64.msi\>(Windows
AMD64 / Intel 64 / X86-64 binary
[1] <http://www.python.org/download/#id10\> -- does not include source)
Cannot save any file.
Maureen Cuomo
On Sun, Jun 3, 2012 at 9:41 PM, Ned Deily <report@bugs.python.org> wrote:
[-]IDLE in Python 3.2.3 freezes when saving a .py program[/-][+]pthon 3.2.3 freezes when saving a .py program[/+][-]pthon 3.2.3 freezes when saving a .py program[/-][+]Python 3.2.3 freezes when saving a .py program[/+]ned-deily commentedon Jun 4, 2012
It is still difficult to understand what problem you are seeing as others are using IDLE from the 3.2.3 installers on Windows 7. There is at least one open issue in this area on Windows: http://bugs.python.org/issue12988. Does that describe what you are seeing? If now, a few things to check: if you get to the Save dialog, try choosing another folder to save to, ilke Desktop; also, try a simple file name with ".py" at the end. If that doesn't help, please give a step-by-step procedure to reproduce the problem, including what you see on the screen.
ned-deily commentedon Jun 4, 2012
Also, you could try temporarily renaming the .idlerc folder in your User folder; this is where IDLE stores several configuration files which can be a cause of problems if they have incorrect values. And you could also try to run IDLE from the Python command line. Launch Python 3.2 -> Python (command line), then in the interactive interpreter enter:
Additional error messages may show up in the command line window.
mcuomoprestonhsorg commentedon Jun 4, 2012
Yes it looks like that. I Open a new window in python, type into the new
window. I try to save it so I can run the program and I get the twirling
circle until the dialog box come up saying pythow.exe has stopped working.
Maureen Cuomo
On Mon, Jun 4, 2012 at 4:39 PM, Ned Deily <report@bugs.python.org> wrote:
mcuomoprestonhsorg commentedon Jun 5, 2012
I can save to the desktop, but nowhere else. Will this be fixed? I teach
python at my school and next year all my computers will have windows 7. I
also have a program called deep freeze that erases any files saved on a
computer including the desktop. This prevents viruses.
Mareen Cuomo
On Mon, Jun 4, 2012 at 7:53 PM, Maureen Cuomo <report@bugs.python.org>wrote:
ned-deily commentedon Jun 5, 2012
Windows experts: any suggestions here?
11 remaining items
serwy commentedon Jun 7, 2012
Did any messages appear in the Python shell?
mcuomoprestonhsorg commentedon Jun 7, 2012
No. the window becomes 'faded' it is not reponding
Maureen
On Wed, Jun 6, 2012 at 8:51 PM, Roger Serwy <report@bugs.python.org> wrote:
serwy commentedon Jun 7, 2012
How are you using the open dialog to navigate to your usual directory?
mcuomoprestonhsorg commentedon Jun 7, 2012
File , save as, libraries, documents - then I save the file there. No other
folder right now.
Maureen
On Wed, Jun 6, 2012 at 9:01 PM, Roger Serwy <report@bugs.python.org> wrote:
terryjreedy commentedon Jun 7, 2012
Ok, I agree now that this seems to be a duplicate of bpo-12988
I will make a note there that another user had the same problem.
mcuomoprestonhsorg commentedon Jun 7, 2012
So now what happens?
Maureen
On Wed, Jun 6, 2012 at 9:21 PM, Terry J. Reedy <report@bugs.python.org>wrote:
serwy commentedon Jun 7, 2012
Further discussion of this issue will be under bpo-12988. We're working on finding a solution.
serwy commentedon Jun 7, 2012
Sorry for the re-open. I submitted an old form.
terryjreedy commentedon Jun 7, 2012
Maureen, as I explain on bpo-12988, I believe that this was a tcl/tk problem that was fixed by the recent release of version 8.5.11 (last March). The Windows installer for Python 3.3.0a4 release (a week ago) seems to have solved the problem for me. So give that a try.
Martin or anyone else: is the same tcl/tk upgrade going into future 3.2 and 2.7 releases?
loewis commentedon Jun 7, 2012
If it really fixes the bug, I can update the Tcl version. However, for that, I would need precise instructions on how to reproduce the bug.
serwy commentedon Jun 7, 2012
Precise instructions can be found in msg144106 and msg161168 from bpo-12988.