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IDLE 3.2.3 crashes saving a .py file to certain folders on Windows 7 #59201

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@mcuomoprestonhsorg
BPO 14996
Nosy @loewis, @terryjreedy, @ned-deily, @serwy, @briancurtin
Superseder
  • bpo-12988: Tkinter File Dialog crashes on Win7 when saving to Documents Library
  • Files
  • python error 6-6-12.docx
  • Note: these values reflect the state of the issue at the time it was migrated and might not reflect the current state.

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    GitHub fields:

    assignee = None
    closed_at = <Date 2012-06-07.01:43:14.148>
    created_at = <Date 2012-06-04.01:14:54.415>
    labels = ['expert-IDLE', 'OS-windows', 'type-crash']
    title = 'IDLE 3.2.3 crashes saving a .py file to certain folders on Windows 7'
    updated_at = <Date 2012-06-07.05:36:39.593>
    user = 'https://bugs.python.org/mcuomoprestonhsorg'

    bugs.python.org fields:

    activity = <Date 2012-06-07.05:36:39.593>
    actor = 'roger.serwy'
    assignee = 'none'
    closed = True
    closed_date = <Date 2012-06-07.01:43:14.148>
    closer = 'roger.serwy'
    components = ['IDLE', 'Windows']
    creation = <Date 2012-06-04.01:14:54.415>
    creator = 'mcuomo@prestonhs.org'
    dependencies = []
    files = ['25852']
    hgrepos = []
    issue_num = 14996
    keywords = []
    message_count = 30.0
    messages = ['162243', '162247', '162255', '162257', '162290', '162293', '162311', '162314', '162315', '162318', '162327', '162333', '162343', '162383', '162386', '162389', '162434', '162435', '162436', '162437', '162438', '162439', '162440', '162442', '162443', '162444', '162446', '162447', '162456', '162459']
    nosy_count = 7.0
    nosy_names = ['loewis', 'terry.reedy', 'ned.deily', 'roger.serwy', 'brian.curtin', 'Ramchandra Apte', 'mcuomo@prestonhs.org']
    pr_nums = []
    priority = 'normal'
    resolution = 'duplicate'
    stage = None
    status = 'closed'
    superseder = '12988'
    type = 'crash'
    url = 'https://bugs.python.org/issue14996'
    versions = ['Python 3.2']

    Activity

    1. mcuomoprestonhsorg commented on Jun 4, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      I have been using ver 3.2.1 without a problem. Downloaded 3.2.3 nd cannot save any file in idle.

    2. ned-deily commented on Jun 4, 2012

      @ned-deily
      Member

      We need more information to be able to help. What platform and OS version are you running on? Where did you install Python 3.2.3 from? Exactly what happens when you try to save a file, i.e. are you using a mouse or a keyboard accelerator, what messages do you see, etc?

    3. changed the title [-]pthon 3.2.3 freezes when saving a .py program[/-] [+]IDLE in Python 3.2.3 freezes when saving a .py program[/+] on Jun 4, 2012
    4. RamchandraApte commented on Jun 4, 2012

      RamchandraAptemannequin
      Mannequin

      Can you run IDLE from the cmd line and send the output of the cmd line when it crashes?

    5. mcuomoprestonhsorg commented on Jun 4, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      I am running python in Windows 7, I installed python from python.org. I
      tried both of the following with the same results
      Python 3.2.3 Windows x86 MSI
      Installer<http://www.python.org/ftp/python/3.2.3/python-3.2.3.msi\>(Windows
      binary -- does not include source)
      Python 3.2.3 Windows X86-64 MSI
      Installer<http://www.python.org/ftp/python/3.2.3/python-3.2.3.amd64.msi\>(Windows
      AMD64 / Intel 64 / X86-64 binary
      [1] <http://www.python.org/download/#id10\> -- does not include source)

      Cannot save any file.

      Maureen Cuomo

      On Sun, Jun 3, 2012 at 9:41 PM, Ned Deily <report@bugs.python.org> wrote:

      Ned Deily <nad@acm.org> added the comment:

      We need more information to be able to help. What platform and OS version
      are you running on? Where did you install Python 3.2.3 from? Exactly what
      happens when you try to save a file, i.e. are you using a mouse or a
      keyboard accelerator, what messages do you see, etc?

      ----------
      nosy: +ned.deily


      Python tracker <report@bugs.python.org>
      <http://bugs.python.org/issue14996\>


    6. changed the title [-]IDLE in Python 3.2.3 freezes when saving a .py program[/-] [+]pthon 3.2.3 freezes when saving a .py program[/+] on Jun 4, 2012
    7. changed the title [-]pthon 3.2.3 freezes when saving a .py program[/-] [+]Python 3.2.3 freezes when saving a .py program[/+] on Jun 4, 2012
    8. ned-deily commented on Jun 4, 2012

      @ned-deily
      Member

      It is still difficult to understand what problem you are seeing as others are using IDLE from the 3.2.3 installers on Windows 7. There is at least one open issue in this area on Windows: http://bugs.python.org/issue12988. Does that describe what you are seeing? If now, a few things to check: if you get to the Save dialog, try choosing another folder to save to, ilke Desktop; also, try a simple file name with ".py" at the end. If that doesn't help, please give a step-by-step procedure to reproduce the problem, including what you see on the screen.

    9. ned-deily commented on Jun 4, 2012

      @ned-deily
      Member

      Also, you could try temporarily renaming the .idlerc folder in your User folder; this is where IDLE stores several configuration files which can be a cause of problems if they have incorrect values. And you could also try to run IDLE from the Python command line. Launch Python 3.2 -> Python (command line), then in the interactive interpreter enter:

          import idlelib.PyShell
          idlelib.PyShell.main()

      Additional error messages may show up in the command line window.

    10. mcuomoprestonhsorg commented on Jun 4, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      Yes it looks like that. I Open a new window in python, type into the new
      window. I try to save it so I can run the program and I get the twirling
      circle until the dialog box come up saying pythow.exe has stopped working.
      Maureen Cuomo

      On Mon, Jun 4, 2012 at 4:39 PM, Ned Deily <report@bugs.python.org> wrote:

      Ned Deily <nad@acm.org> added the comment:

      It is still difficult to understand what problem you are seeing as others
      are using IDLE from the 3.2.3 installers on Windows 7. There is at least
      one open issue in this area on Windows: http://bugs.python.org/issue12988.
      Does that describe what you are seeing? If now, a few things to check: if
      you get to the Save dialog, try choosing another folder to save to, ilke
      Desktop; also, try a simple file name with ".py" at the end. If that
      doesn't help, please give a step-by-step procedure to reproduce the
      problem, including what you see on the screen.

      ----------
      components: +Windows


      Python tracker <report@bugs.python.org>
      <http://bugs.python.org/issue14996\>


    11. mcuomoprestonhsorg commented on Jun 5, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      I can save to the desktop, but nowhere else. Will this be fixed? I teach
      python at my school and next year all my computers will have windows 7. I
      also have a program called deep freeze that erases any files saved on a
      computer including the desktop. This prevents viruses.
      Mareen Cuomo

      On Mon, Jun 4, 2012 at 7:53 PM, Maureen Cuomo <report@bugs.python.org>wrote:

      Maureen Cuomo <mcuomo@prestonhs.org> added the comment:

      Yes it looks like that. I Open a new window in python, type into the new
      window. I try to save it so I can run the program and I get the twirling
      circle until the dialog box come up saying pythow.exe has stopped working.
      Maureen Cuomo

      On Mon, Jun 4, 2012 at 4:39 PM, Ned Deily <report@bugs.python.org> wrote:

      >
      > Ned Deily <nad@acm.org> added the comment:
      >
      > It is still difficult to understand what problem you are seeing as others
      > are using IDLE from the 3.2.3 installers on Windows 7. There is at least
      > one open issue in this area on Windows:
      http://bugs.python.org/issue12988.
      > Does that describe what you are seeing? If now, a few things to check:
      if
      > you get to the Save dialog, try choosing another folder to save to, ilke
      > Desktop; also, try a simple file name with ".py" at the end. If that
      > doesn't help, please give a step-by-step procedure to reproduce the
      > problem, including what you see on the screen.
      >
      > ----------
      > components: +Windows
      >
      > _______________________________________
      > Python tracker <report@bugs.python.org>
      > <http://bugs.python.org/issue14996\>
      > _______________________________________
      >

      ----------


      Python tracker <report@bugs.python.org>
      <http://bugs.python.org/issue14996\>


    12. ned-deily commented on Jun 5, 2012

      @ned-deily
      Member

      Windows experts: any suggestions here?

    13. 11 remaining items

    14. serwy commented on Jun 7, 2012

      serwymannequin
      Mannequin

      Did any messages appear in the Python shell?

    15. mcuomoprestonhsorg commented on Jun 7, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      No. the window becomes 'faded' it is not reponding
      Maureen

      On Wed, Jun 6, 2012 at 8:51 PM, Roger Serwy <report@bugs.python.org> wrote:

      Roger Serwy <roger.serwy@gmail.com> added the comment:

      Did any messages appear in the Python shell?

      ----------


      Python tracker <report@bugs.python.org>
      <http://bugs.python.org/issue14996\>


    16. serwy commented on Jun 7, 2012

      serwymannequin
      Mannequin

      How are you using the open dialog to navigate to your usual directory?

    17. mcuomoprestonhsorg commented on Jun 7, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      File , save as, libraries, documents - then I save the file there. No other
      folder right now.
      Maureen

      On Wed, Jun 6, 2012 at 9:01 PM, Roger Serwy <report@bugs.python.org> wrote:

      Roger Serwy <roger.serwy@gmail.com> added the comment:

      How are you using the open dialog to navigate to your usual directory?

      ----------


      Python tracker <report@bugs.python.org>
      <http://bugs.python.org/issue14996\>


    18. terryjreedy commented on Jun 7, 2012

      @terryjreedy
      Member

      File , save as, libraries, documents - then I save the file there.

      Ok, I agree now that this seems to be a duplicate of bpo-12988
      I will make a note there that another user had the same problem.

    19. mcuomoprestonhsorg commented on Jun 7, 2012

      mcuomoprestonhsorgmannequin
      MannequinAuthor

      So now what happens?
      Maureen

      On Wed, Jun 6, 2012 at 9:21 PM, Terry J. Reedy <report@bugs.python.org>wrote:

      Terry J. Reedy <tjreedy@udel.edu> added the comment:

      > File , save as, libraries, documents - then I save the file there.

      Ok, I agree now that this seems to be a duplicate of bpo-12988
      I will make a note there that another user had the same problem.

      ----------
      resolution: -> duplicate
      status: open -> closed
      superseder: -> Tkinter File Dialog crashes on Win7 when saving to
      Documents Library


      Python tracker <report@bugs.python.org>
      <http://bugs.python.org/issue14996\>


    20. serwy commented on Jun 7, 2012

      serwymannequin
      Mannequin

      Further discussion of this issue will be under bpo-12988. We're working on finding a solution.

    21. reopened this on Jun 7, 2012
    22. serwy commented on Jun 7, 2012

      serwymannequin
      Mannequin

      Sorry for the re-open. I submitted an old form.

    23. terryjreedy commented on Jun 7, 2012

      @terryjreedy
      Member

      Maureen, as I explain on bpo-12988, I believe that this was a tcl/tk problem that was fixed by the recent release of version 8.5.11 (last March). The Windows installer for Python 3.3.0a4 release (a week ago) seems to have solved the problem for me. So give that a try.

      Martin or anyone else: is the same tcl/tk upgrade going into future 3.2 and 2.7 releases?

    24. loewis commented on Jun 7, 2012

      loewismannequin
      Mannequin

      If it really fixes the bug, I can update the Tcl version. However, for that, I would need precise instructions on how to reproduce the bug.

    25. serwy commented on Jun 7, 2012

      serwymannequin
      Mannequin

      Precise instructions can be found in msg144106 and msg161168 from bpo-12988.

    26. transferred this issue fromon Apr 10, 2022
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