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- 3 commits
- 3 files changed
- 2 contributors
Commits on Aug 25, 2026
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Link the GitHub button to the example source
The showcase renders a GitHub button in two places -- "Clone agent" on the agent card and in the conversation header -- but both are gated on `agent.repoUrl`, which the patient intake entry never set, so neither button appeared. Points it at the example directory on main, which is where the merged example now lives. The tree URL covers both halves (worker and frontend) rather than deep-linking to either one, since the button offers the whole agent to clone. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
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Stop the front desk repeating its acknowledgements
A console session opened two consecutive turns with "Of course." -- once into "have you been seen here before?", then again into the name and date of birth question. Two turns in, the caller is talking to a script. Two halves to the fix. The reception prompt suggested one of those lines verbatim ("A natural next line is simply: 'Of course. What's your full name and date of birth?'"), which is where the second one came from; the surrounding paragraph already says what the turn has to accomplish, so the example only served to seed a stock phrase. The expressive prompt now states the rule directly, next to the base template's matching rule for non-verbal sounds ("never the same one twice in a row"). Deployed to demo-agents as Y6audAqmA3av to hear it on a live call. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com> -
Say "you" to the caller, and stop thanking them every turn
Two complaints from live calls, one root cause each. The agent kept saying "the patient" to a caller who had just said they were the patient. The instructions taught it that: the reception prompt said "ask for the patient's full name and date of birth", "ask for the patient's last name", "know whether the patient has been here before", "get the patient's full first and last name" -- four operative lines in the third person against a single counter-rule in the voice prompt. A prompt leaks its own register, so those lines are rewritten to say "their", and the voice rule is now a stance held for the whole call rather than a naming convention for one question. The reception prompt also only said to *remember* who the patient is; it now says to let that show in the next thing you say. The agent also opened nearly every turn with "thanks". Nothing seeded the word -- it is just the default receipt token, and the previous rule ("never open two turns in a row with the same acknowledgement") mandated variety without ever making an acknowledgement optional, so the model rotated politely through synonyms forever. Intake is a long series of fact receipts, which is why it was audible on every turn. The rule now starts from silence: most turns need none, and the no-repeat rule applies only where one is earned. The rule moves from the expressive prompt to the voice prompt. It governs word choice in the reply, not delivery of it, so it belongs in the agent instructions -- and it stays in force regardless of how expressive is configured. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
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