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Design audit & interface plan

Make the most powerful thing in AEC feel like the simplest.

External design audit, 2026-07-25, read against the README, the CHANGELOG and the live demo shell. 18 findings · 5 principles · 6 interface moves · 4 phases. This file is the durable record; the actionable engineering lands in roadmap.md as the R24 ring.

The thesis: adoption is the binding constraint, not capability

The platform spans acquisition → turnover on one IFC model. The interface is currently organised the way the engine is built, rather than the way an architect, superintendent or developer actually spends a Tuesday. That gap — not missing capability — is what decides whether any of it gets used.

evidence source
47% of contractors name getting people to use new technology their single biggest challenge — ahead of cost or integration AGC, 2024 technology-adoption survey
10h+ a week spent chasing information across people and systems, for 53% of respondents; 22% spend 20h+ Quickbase, 2023 gray-work report
12% of features drive 80% of daily usage; ~80% are rarely or never used Pendo, 2019 Feature Adoption Report (615 subscriptions)
30–50% faster first-task completion when advanced features are deferred, not deleted Nielsen Norman Group, progressive disclosure

The consequence is specific. With ~130 modules shipped, the industry baseline says roughly ten are what any one person touches on a given day — and which ten depends entirely on who they are. A catalog with favourites and a filter treats that as a browsing problem. It is a routing problem.

The upside is equally specific: because every record, geometry and cost line is keyed to the same IFC GlobalId, the platform can answer "where did this number come from" in one hop. The interface does not currently cash that in.

Four people, four clocks

The app already knows these roles; it does not yet act on them.

persona the question session needs kills adoption
Developer "Does it pencil, by Friday?" 20 min, 6× a day, laptop one number, and its provenance a 3D viewer they didn't ask for
Architect / Engineer "Is the model clean and issued?" 4+ hours, two monitors density, keyboard, undo they trust modal results with no history
GC / Project Manager "What's in my court today?" all day, constant switching a queue, not a catalog a wall of tiles on the home screen
Superintendent / Sub "Log it before I forget it." 40 s, one thumb, gloves, sun 3 taps, offline, a visible queue a desktop layout squeezed small

Five principles

  1. One model, one card. A wall, an RFI and a cost code are the same object seen from three sides. One card component renders it everywhere, with the same lifecycle strip. Learn it once.
  2. The job, not the module. Nobody opens "Submittal Register" — they answer a thing that is late. Navigation starts from a queue and a command bar; the module is where you land, not where you start.
  3. Never hide — explain. A missing button is a support ticket; a disabled button that says needs GC · Project Manager is a lesson.
  4. Every number traces. Any figure on screen is one click from its chain: IRR ← NOI ← rent roll ← area ← this slab's GlobalId. This is the entire reason to be IFC-keyed. Make it visible.
  5. Fast is a feature. Budgets, not hopes: 100 ms for a click echo, 1 s for a panel; anything longer becomes a named job in a tray you can walk away from. Never a blocking spinner.

Six interface moves

  1. One bar that does everything. ⌘K searches records, jumps to modules, runs authoring verbs, finds an element by GlobalId — grouped by verb / record / element / report, never a flat list. The existing AI ask box becomes the fallback row rather than a separate feature to find.
  2. Replace the catalog with a spine. A persona-scoped rail of ~seven destinations with live ball-in-your-court counts. Nothing is deleted — the rest stay one keystroke away.
  3. Home is a queue with a horizon. Work queue left, project health right, one banded verdict on top. Rows actionable inline, without opening the module.
  4. The element card, everywhere. Six lifecycle states — designed · checked · priced · scheduled · installed · verified — rendered identically wherever the element is named.
  5. Numbers that show their work. Every figure expands into the chain that produced it, tagged model-derived / overridden / market assumption, ending in a clickable element.
  6. A field mode, not a small desktop. 56 px targets, 17 px body, 7:1 contrast, capture-first home, permanently visible sync queue. A separate mode with its own rules, not a responsive breakpoint.

Density scale — Field (56 px / 17 px / 7:1) · Default (36 px / 14 px / 4.5:1) · Compact (28 px / 13 px). One switch, per user, persisted. A superintendent and a scheduler should not be given the same row height.

The visual system

  • Colour, restrained on purpose. Blue = interactive & model-derived. Green = solved, healthy. Amber = your attention. Red = blocking. Nothing else is coloured, ever.
  • Two faces, no exceptions. A sans for language; a mono for anything a machine produced — IDs, GlobalIds, quantities, currency, dates, statuses. The split is the fastest signal for "this is data, not prose."
  • The grid is the brand. A 24 px minor / 192 px major grid behind every workspace at 5–7% opacity — the drawing sheet, the site plan and the spreadsheet at once. Borders, not elevation.

The 18 findings

# sev area finding
01 crit Navigation · portal The module catalog is the best asset and the worst front door — routing, not browsing
02 crit Navigation · pillars Model / Construction / Finance is a mode switch, not a workflow
03 high Identity · roles Two role dimensions gate the UI invisibly
04 high Feedback · long jobs Convert / reindex / republish are background work with foreground UI
05 high Results · analysis Clash, IDS, cost and energy results are modals — so they have no history
06 high Object model The single-GUID advantage is real in the backend and invisible in the UI
07 high Onboarding The first-run tour teaches the chrome instead of the payoff
08 med Persona The persona picker only relabels; it should change the shape of the product
09 med Tools panel The accordion mixes verbs (instant) with reports (produce an artifact after a wait)
10 med Finance Great numbers with no provenance
11 med Density Default web spacing in a tool people use for eight hours
12 med Mobile Field capture is a bottom sheet inside a desktop information architecture
13 med Search Cross-module search exists but is scoped to modules
14 low Empty states Blank projects were hardened for robustness, not for guidance
15 low Charts A dependency-free SVG kit that has not been given a grammar
16 low Reports The Report Center is a list of nouns
17 low Terminology Three vocabularies (BIM, GC, real-estate) collide in one shell
18 low Marketing → app The site promises a lifecycle; the app opens on a shell

What was already true before the audit landed

Two findings were partly addressed in v0.3.677 by an independent live audit — worth recording so the ring is not re-litigated:

  • Nav density (#01/#02, partial). The Build stage held 13 entries of which 7 were project accounting, and Model & standards held 14. Split into Build / Money and Model & standards / Analyse & check; largest group 14 → 7, nothing removed. That is the shape the spine wants, applied to the existing rail rather than replacing it.
  • Controls are labelled. 170 visible controls, 0 unlabelled, 0 console errors — so finding #03 is about permission legibility, not about missing labels.

And one finding the live audit independently reached from the other direction:

  • #07 onboarding / #18 marketing → app. The Master Builder panel is already a live 8-step readiness synthesis that names exactly what is missing and links to the tool that fixes it. It is reachable from one destination in one workspace. Promoting it is the cheapest available progress on both findings.

Sources: AGC 2024 technology-adoption survey · Quickbase 2023 gray-work report · Pendo 2019 Feature Adoption Report (615 subscriptions) · Standish Group CHAOS 2002 · Nielsen Norman Group, progressive disclosure · CII IR-153 rework causation.