Issues

• FreeScout generated over 2 GB of logs due to recursive database connection errors

  freescout-help-desk/freescout#5707 · Filter by author Alastadev opened on Oct 5, 2026
  1

• Need APP_NO_PROXY variable to skip APP_PROXY for local domains / sites

  freescout-help-desk/freescout#5691 · Filter by author istvan-dezsi opened on Oct 1, 2026

• Forwarded messages don't carry embedded images (even with Embed Images Module)

  freescout-help-desk/freescout#5689 · Filter by author jussihi opened on Sep 30, 2026
  2

• "Download all" fails with FileNotFoundException after FreeScout 1.8.243 storage changes

  freescout-help-desk/freescout#5682 · Filter by author il2020 opened on Sep 30, 2026
  1

• Takes around 2 to 3 seconds to load

  freescout-help-desk/freescout#5680 · Filter by author alexandreherculano-dotcom opened on Sep 29, 2026
  1

• Purifier performance

  freescout-help-desk/freescout#5677 · Filter by author donnyxray opened on Sep 29, 2026
  1

• Error opening some attachments

  freescout-help-desk/freescout#5673 · Filter by author alexandreherculano-dotcom opened on Sep 26, 2026
  5

• Inline images in old conversations are broken after updating to 1.8.239+

  freescout-help-desk/freescout#5665 · Filter by author agolanov opened on Sep 24, 2026
  1

• Categories visible to support agents only are displayed in the public Knowledge Base widget

  freescout-help-desk/freescout#5663 · Filter by author Chri5t1an opened on Sep 24, 2026
  3

• Feature Request: merge tickets by toggle buttons on ticket list

  help wanted
  freescout-help-desk/freescout#5662 · Filter by author sebix opened on Sep 24, 2026
  1

• Feat request: Contact conversations don't include anything they were cced or recipients of

  help wanted
  freescout-help-desk/freescout#5656 · Filter by author ryanong opened on Sep 21, 2026

• Duplicate conversation created from a single self-addressed email with identical Message-ID (single mailbox, one fetch method)

  help wanted
  freescout-help-desk/freescout#5638 · Filter by author TechHQUSA opened on Sep 15, 2026
  4

• Conversations list: Customer column too narrow (thread counter cut off), Assigned To column takes too much space

  help wanted
  freescout-help-desk/freescout#5632 · Filter by author mostafasoufi opened on Sep 12, 2026
  1

• Is it possible to adjust the time in a user notification?

  help wanted
  freescout-help-desk/freescout#5570 · Filter by author il2020 opened on Aug 15, 2026

• Old thread attachments are re-imported on each new reply

  help wanted
  freescout-help-desk/freescout#5311 · Filter by author jonalange opened on Apr 2, 2026
  9

• Problem "CODE" formatting

  help wanted
  freescout-help-desk/freescout#5167 · Filter by author alberto464 opened on Jan 22, 2026
  2

• Incorrect Contact Info Displayed When Moving a Ticket After Reply

  help wanted
  freescout-help-desk/freescout#4987 · Filter by author rosequaartz opened on Aug 25, 2025
  1

• Support the Project

  freescout-help-desk/freescout#288 · Filter by author freescout-helpdesk opened on Jul 8, 2019
  14

• Just some positive feedback to the team

  freescout-help-desk/freescout#233 · Filter by author amityweb opened on Jan 11, 2019
  36