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Report: Unable to sign in to prompts.chat with GitHub — Configuration error and Chrome login difficulty #1263

Description

@Gugu-xiu

Summary

I cannot complete GitHub sign-in to the live prompts.chat site using my account, Gugu-xiu. Direct Google sign-in to prompts.chat has worked, but I need to use my GitHub identity so that my prompt contributions can be associated with it.

This is a standalone account-specific report following my comment on #1250. My main request is help resolving the login/connection problem.

Environment

1. GitHub authorization completes in Edge, but prompts.chat remains signed out

Steps

  1. Verify that GitHub is signed in as Gugu-xiu in Edge.
  2. Open https://prompts.chat/login and choose Sign in with GitHub.
  3. Complete the prompts.chat GitHub authorization flow, which requests read-only profile and email access.

Actual result
The browser returns to:

https://prompts.chat/login?error=Configuration

The site still shows the login page. The in-app browser also returned this error, and switching to Edge did not fix it. I do not have access to the website's server logs, so I cannot determine the underlying cause.

Expected result
After successful GitHub authentication and authorization, prompts.chat should sign me in with the correct GitHub identity.

2. The Chrome attempt is blocked earlier, on GitHub's own login page

When trying the same entry point in Chrome, I reach GitHub's login page for continuing to prompts.chat. The page displays the following message in Chinese, translated here into English:

This account does not support password sign-in. Please try another sign-in method or account recovery.

The page also shows Continue with Google and Continue with Apple.

This is a separate observation from the prompts.chat callback error above. The Chrome screenshot does not establish that GitHub authentication completed, and I have not yet confirmed the outcome of using the social-login buttons in that flow. I am not claiming that the password-sign-in message itself is a prompts.chat bug.

3. What works and what remains blocked

  • I can access my GitHub account in Edge and contribute to this repository there.
  • Direct Google sign-in on prompts.chat has worked.
  • Signing in to GitHub through Google, and signing in directly to prompts.chat through Google, are different flows. I need guidance on completing the GitHub flow with the correct account.
  • I still cannot complete GitHub-associated sign-in to prompts.chat. Switching browsers has not resolved the overall problem.

Help requested

  1. Could you investigate the Configuration error after GitHub authorization?
  2. What is the supported way to complete prompts.chat GitHub sign-in when GitHub requires a social-login method instead of a password?
  3. If I already have a Google-created prompts.chat account, is there a supported way to link it to Gugu-xiu while preserving existing prompts and correctly attributing future contributions?
  4. What additional non-sensitive diagnostic information would help identify the failure?

Related reports

I have transcribed the screenshot's relevant message instead of attaching the original image, because it contains my email address. No passwords, verification codes, or authorization tokens are included.

Activity

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