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SUPPORT.md

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Getting help

CableDyn is maintained by SMI Lab, Inha University, on a best-effort basis. All support is through public GitHub Issues, so that answers help the next user too.

  1. Read the manual first. The manual covers installation, tutorials, every deck keyword and output channel, and a troubleshooting page that maps each error message to its fix.

  2. Search existing issues, open and closed, at https://github.com/SMI-Lab-Inha/CableDyn/issues.

  3. Open an issue with the matching template:

    You have Template
    A crash, a wrong result, or a valid input that is rejected Bug report
    A capability you need Feature request
    A question about modelling, inputs, or outputs Question

    Attach the smallest deck that shows the problem and every file it references, and state the CableDyn version (CableDyn_driver.exe --version).

Security vulnerabilities are not reported in public; follow SECURITY.md. For questions about citing CableDyn or collaboration, contact the maintainer at jaehoon.seo@inha.ac.kr.

The maintainers cannot review proprietary models or give design advice for a specific project; CableDyn users remain responsible for their engineering decisions.