496,290 questions with Microsoft 365 and Office-related tags

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2 answers

WHY CAN'T I SAVE MY WORKS.

Everytime I save a file from Word my Msoft account is "SIGNED OUT" and now, I can't even SAVE IT. Correlation Id: [REMOVED PII] Timestamp: [REMOVED PII] DPTI: [REMOVED PII] Message: An unexpected error occurred. Tag: 7q6ca Code: 2156265488

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-03T10:38:16.0433333+00:00
Jaswen Ashley 0 Reputation points
edited the question 2026-10-07T08:55:51.7133333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

Compatibility issue with tablet/ Lenovo Yoga tab plus

I have a Lenovo Yoga Tab Plus tablet. My understanding is that when using Microsoft Office apps downloaded onto devices with screens of 10.1 inches or larger, editing capabilities may be limited compared to using the apps on a standard mobile…

Microsoft 365 and Office | Word | For home | Android
asked 2026-10-05T09:30:39.6266667+00:00
Samuel Shehata 85 Reputation points
commented 2026-10-07T08:52:49.1766667+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
1 answer

FIX COPY AND PASTE ON EXCEL

How can i fix my copy and paste on excel because i can not copy and paste automatically?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-07T08:48:22.9266667+00:00
Blessing Bende 0 Reputation points
answered 2026-10-07T08:48:46.1+00:00

AI answer

1 answer

Microsoft 365 Global Administrator locked out due to lost MFA device

Customer is locked out of the Microsoft 365 / Microsoft Entra tenant. The affected account is the only Global Administrator. The registered Microsoft Authenticator device has been lost and no alternative authentication methods are available. We request…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-07T07:09:52.5233333+00:00
CanhHoang InteskVn 0 Reputation points
answered 2026-10-07T08:44:08.5166667+00:00
Ruby Nguyen 2,965 Reputation points Independent Advisor
1 answer

I would love to see a powerful AI deeply integrated directly into the internal system of Word

I am submitting an idea for a feature that I believe would revolutionize how people use Microsoft Word. I would love to see a powerful AI deeply integrated directly into the internal system of Word—one that allows users to simply type direct commands and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-06T23:59:08.6733333+00:00
' ' 0 Reputation points
edited the question 2026-10-07T08:44:06.1066667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

remove music on PPT

Delete music soundtrack on the PPT, how to remove all music and start over

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-10-05T01:20:37.66+00:00
Helen Hui 0 Reputation points
commented 2026-10-07T08:43:48.0233333+00:00
Norah-L 11,430 Reputation points Microsoft External Staff Moderator
2 answers

Excel denied me permission to save and threw me into one note.

I'm working on a Excel document. I tried Save AS and permission was denied. It wants me to use One Note and I can't get out of it. I'm on ios [Tag moved from: Microsoft 365 and Office | Excel | For home | MacOS]

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-10-05T20:07:37.56+00:00
Georgeann 0 Reputation points
commented 2026-10-07T08:43:11.7666667+00:00
Norah-L 11,430 Reputation points Microsoft External Staff Moderator
3 answers

How do I turn off Copilot? (Office for Mac)

It keeps popping up when I'm typing a document - VERY annoying!!! Moderator note: thread updated with operating system (macOS)

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-10-03T22:13:13.4366667+00:00
Neola Caveny 0 Reputation points
answered 2026-10-07T08:36:56.5766667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Error Code: 500121

I have recently broken my old phone and have lost access to my Microsoft Authenticator app. I have two seperate work emails that i am the sole admin of, and due to the loss of access to the MS Auth app. What am i meant to do? I have tried to call…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-07T01:26:29.1433333+00:00
Claus Bievers 0 Reputation points
commented 2026-10-07T08:34:09.8566667+00:00
Claus Bievers 0 Reputation points
3 answers

OneNote message that the app can`t sync and crashing everytime

I use OneNote everyday for my work, and for a few weeks now, the Android app has been disconnecting and failing to sync, requiring me to go through the authentication process to get it working again. There is a repeating message "Working offline.…

Microsoft 365 and Office | OneNote | Other | Android
asked 2026-10-05T17:14:51.2733333+00:00
ALBERT ROSEN 0 Reputation points
commented 2026-10-07T08:33:03.5633333+00:00
Kai-H 28,235 Reputation points Microsoft External Staff Moderator
4 answers

PowerPoint on macOS repeatedly becomes "Corrupted" while other Microsoft 365 apps work normally.

We have a MacBook where only PowerPoint becomes unusable. Word, Excel, Outlook and other M365 apps continues to function normally. Symptoms: Powerpoint display a message indicating that the application is corrupted/damaged. App icon greyed out in…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-10-06T06:56:25.2433333+00:00
Watcharavin Apichai 0 Reputation points
commented 2026-10-07T08:31:36.08+00:00
Watcharavin Apichai 0 Reputation points
2 answers

Paper size is different when exporting from Excel

When you create an export-> PDF/XPS document from Excel, the PDF is created differently from the set paper size.

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-08-25T10:10:33.7233333+00:00
Ross Evangeline 0 Reputation points
commented 2026-10-07T08:30:37.3666667+00:00
Raphaël Eliakim 0 Reputation points
0 answers

OneDrive "Copy link" Share window grows beyond screen when typing a message on external monitor with different display scaling

Problem When I right-click a file in File Explorer and open the OneDrive Share / "Copy link" window on an external monitor, the window expands as I type in the message box until it overflows the screen. The Send / Copy buttons end up…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-07T08:28:51.24+00:00
Panumaz Khamnonwat 0 Reputation points
2 answers

Microsoft 365 Premium không có Copilot trong Word/Excel cho Family Member

Tôi mua Microsoft 365 Premium/Copilot Pro vì quảng cáo ghi có Copilot trong Word/Excel cho Family. Nhưng các thành viên Family không có Copilot. Tôi muốn yêu cầu hoàn tiền vì tính năng không đúng như mô tả

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-01T04:41:28.7233333+00:00
Hung Nguyen 0 Reputation points
commented 2026-10-07T08:27:24.0433333+00:00
Hung Nguyen 0 Reputation points
1 answer

Request to verify the existence and creation of a Microsoft tenant

Hi During a security assessment, our consultant identified the existence of the following tenant: Tenant ID: [Moderator note: Personally Identifiable Information removed] (regione EU) - NameSpaceType: Managed  - [Moderator note: Personally…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-07T08:06:15.9933333+00:00
answered 2026-10-07T08:27:04.88+00:00
Doris V 1,705 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator APP Issue

I am the sole Global Administrator of a Microsoft 365 Developer tenant and I am locked out because I lost access to Microsoft Authenticator. I know the administrator password, but the only available verification methods are Microsoft Authenticator…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-07T07:49:35.61+00:00
Yab_11 0 Reputation points
answered 2026-10-07T08:22:28.92+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
5 answers

OneDrive for Mac: new-file uploads loop forever after a quiet period; editing any existing synced file clears it

Environment: OneDrive for Mac (App Store version), macOS 26.6.2, Apple Silicon MacBook Pro, personal account. Symptom: After OneDrive has had no edits to existing files for a while (observed at about 14 and 21 minutes), the next new file added to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T02:21:04.02+00:00
Ulvi Yurtsever 15 Reputation points
commented 2026-10-07T08:20:06.2566667+00:00
dawei 0 Reputation points
5 answers

I cant find my saved documents in Word

When I 'save a copy' / browse/ save the file to my document folder, it all goes fine. When I immediately look for the same document in explorer, the file is not there When I "save a copy"/ This PC / save to the same document folder, it all goes…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-07T07:57:13.6+00:00
William McKersie 0 Reputation points
answered 2026-10-07T08:19:37.8533333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
0 answers

I want to learn Excel Data Analysis

I want to have advanced excel skills. I am currently an intern under revenue management auditing meter readings. With cross field experience of compliance and reporting.

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-10-07T08:05:05.41+00:00
Lungani Zibula 0 Reputation points
edited the question 2026-10-07T08:07:46.0766667+00:00
Lungani Zibula 0 Reputation points
0 answers

How to Fully Remove OneDrive, Forever, and Retain Folders with Icons-Reupload of my original post for your convenience.

MY QUESTION IS ARE YOU HAVING TROUBLE REMOVING ONEDRIVE? THAT IS MY QUESTION. HERE IS THE SOLUTION. This is a copy-pasta of my ORIGINAL post (edited slightly lol) since Microsoft deleted not one!! But BOTH!!! of my posts on this by detaching my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-19T00:10:07.16+00:00
OGAries419 0 Reputation points
commented 2026-10-07T08:03:43.7866667+00:00
Jasca Games 0 Reputation points