Hello SEGA, firstly I want to say that I enjoy the game a lot. It’s super fun to play and I know that a lot of hard work went in making this. Although I have one problem with the game that I would like to point out, the CO-OP shows. My only problem with that option in the game is that when I join one of these shows and accidentally click on the bottom of my iPad it exits the game and It happens to me a lot unfortunately, I end up getting banned from this option and I already had a ban for 6 hours once. I know you just want to avoid people leaving when they don’t like the song or when they’re just simply rude to others, but I get pretty annoyed when that happens and I love the CO-OP option. Also I have one more point, it doesn’t happen to me but I think it’s worth talking about. Precisely saying people with bad WiFi, when a person with that gets kicked out of the game it’s not even their fault and they would actually get banned for it, that’s just plain stupid in my opinion. Can you imagine getting banned from playing with others just because you got kicked out of the game? That’s just cruel. SEGA I and I’m sure plenty of others would appreciate it if you took this review into consideration, the CO-OP option is awesome so I hope you think about deleting the ban consequences, or at least fix this problem somehow.
This is SEGA Customer Support Team.We apologize for the inconvenience.We would like to investigate the status of your report, we appreciate you would send us the inquiry through the app.In the app and on the screen of upper right “Menu” > “Support” > select the button for your question.