H&M

ഷോപ്പിങ്

സൗജന്യം

224K റേറ്റിങ്ങുകൾ
പ്രായ റേറ്റിങ്

4+
വയസ്സ്
ചാർട്ട്

#32
ഷോപ്പിങ്
ഡെവലപ്പർ

H&M
ഭാഷ

BG
+ 25 കൂടി
വലിപ്പം

242
MB

Explore the latest styles in fashion, home and beauty with the H&M app. Discover inspiring collections and intuitive features that simplify the shopping experience — from instant search to real-time order updates. Features: Instant search: Quickly find any item with smarter results. Visual discovery: Snap or upload images for style suggestions. Save favourites: Build wishlists to shop and curate later. H&M Membership: Access points, perks and exclusive rewards. Track orders: Stay updated with real-time delivery information. Restock alerts: Find out first when favourites return. Seamless scanning: Scan in-store items to check sizes online. Experience a more streamlined way to shop — download the H&M app today.

റേറ്റിങ്ങുകളും റിവ്യൂകളും

4.7

5-ൽ

224K റേറ്റിങ്

The app needs some work
11/08/2022
panorama.girl
I expected better experience from H&M app. Once you order, it doesn’t show approximate delivery date and delivery takes too much time (more than a week from Mumbai to Delhi sometimes). I opted for cash on delivery and received all my 3 orders but the return/ exchange surely could have been more simplified. There is no exchange option in the app, you can only return and order again in different size/ color. And once you return, it doesn’t show it exactly in the app, you can only track the return status outside the app - I had to to it through email where I have received return confirmation. Return also takes a lot of time and you receive your refund only after it reaches warehouse. Thankfully I did receive the money back, it was the next day after they received returned products. But it’s way too slow of a process. My orders were fine, I didn’t receive the wrong products from what I have ordered, apart from the set of 3 belts - they were all in very different sizes (what’s the point to give size option for belts in such case) - one was XS, another - M and third - XXL - they definitely all couldn’t fit one person because the length is very different. I like that they use only paper packaging. Didn’t like their points system - they deduct points in case of return (and surely that’s why vouchers have 30 days delay), I have received 10% discount on my birthday and the voucher was saying “for entire purchase” but once you apply it - it goes only for the things that don’t have any type of discount on them already - so they shouldn’t use the words “entire purchase” at least. The app needs work to get more customer oriented.
The app needs some work
11/08/2022
panorama.girl

I expected better experience from H&M app. Once you order, it doesn’t show approximate delivery date and delivery takes too much time (more than a week from Mumbai to Delhi sometimes). I opted for cash on delivery and received all my 3 orders but the return/ exchange surely could have been more simplified. There is no exchange option in the app, you can only return and order again in different size/ color. And once you return, it doesn’t show it exactly in the app, you can only track the return status outside the app - I had to to it through email where I have received return confirmation. Return also takes a lot of time and you receive your refund only after it reaches warehouse. Thankfully I did receive the money back, it was the next day after they received returned products. But it’s way too slow of a process. My orders were fine, I didn’t receive the wrong products from what I have ordered, apart from the set of 3 belts - they were all in very different sizes (what’s the point to give size option for belts in such case) - one was XS, another - M and third - XXL - they definitely all couldn’t fit one person because the length is very different. I like that they use only paper packaging. Didn’t like their points system - they deduct points in case of return (and surely that’s why vouchers have 30 days delay), I have received 10% discount on my birthday and the voucher was saying “for entire purchase” but once you apply it - it goes only for the things that don’t have any type of discount on them already - so they shouldn’t use the words “entire purchase” at least. The app needs work to get more customer oriented.
Worst app ever
06/08/2022
fati098
With a brand name this big ..this is the worst app ever that came into existence even meesho is way better than this …i used it because I thought brand is so big and all so there won’t be a chance of fraud.. I ordered something and I received something completely else ..so when I connected to their customer care they giving me false hope no one came to pick up the products in the end I didn’t received my money back … 1st - they make alot of mistakes in warehouse and misplace the orders 2nd- customer support just know how to talk to customer but they don’t get authorities to actually help a customer 3rd - the whole team in this help doesn’t have inter contact like customer service don’t have contact to courier company..i been sending and talking to them for 10 days but customer support team says we emailed them but nothing really happens ..this app is a total fraud…it will be better to just order it from Myntra or something 4th- it was not even my mistake still i have to loose all that money for nothing .. its very disappointing.
Worst app ever
06/08/2022
fati098

With a brand name this big ..this is the worst app ever that came into existence even meesho is way better than this …i used it because I thought brand is so big and all so there won’t be a chance of fraud.. I ordered something and I received something completely else ..so when I connected to their customer care they giving me false hope no one came to pick up the products in the end I didn’t received my money back … 1st - they make alot of mistakes in warehouse and misplace the orders 2nd- customer support just know how to talk to customer but they don’t get authorities to actually help a customer 3rd - the whole team in this help doesn’t have inter contact like customer service don’t have contact to courier company..i been sending and talking to them for 10 days but customer support team says we emailed them but nothing really happens ..this app is a total fraud…it will be better to just order it from Myntra or something 4th- it was not even my mistake still i have to loose all that money for nothing .. its very disappointing.
Scam
ജൂൺ 15
Rupesh anil gupta
Dear H&M Customer Support,I ordered two jeans under a single order. Therefore, I have only one order number. I do not understand why I am being repeatedly asked to provide a second order number when both items were purchased under the same order.Instead of the jeans I ordered, I received a wrong item (a top). I returned the item and clearly informed your team that I did not want a refund; I wanted the jeans that I originally ordered. Later, I was informed that replacement/exchange was not possible, and I therefore agreed to receive a refund.Now I am being told that the returned item does not belong to my order. If that is the case, then how was the same item delivered to me in the first place? This appears to be an error in your warehouse or delivery process, and it is unfair to hold the customer responsible for it.I have already provided all the required information multiple times. However, for several days, I have not received a clear resolution. Instead, I am repeatedly being asked for the same details and redirected from one response to another.I request that this matter be resolved immediately. Please either:1. Process the full refund for the item that was not delivered correctly, or2. Deliver the jeans that I originally ordered.If this issue is not resolved promptly, I will be compelled to escalate the matter by filing a complaint with the National Consumer Helpline and the Consumer Commission.Please treat this as my final request and provide a written resolution at the earliest.
Scam
ജൂൺ 15
Rupesh anil gupta

Dear H&M Customer Support,I ordered two jeans under a single order. Therefore, I have only one order number. I do not understand why I am being repeatedly asked to provide a second order number when both items were purchased under the same order.Instead of the jeans I ordered, I received a wrong item (a top). I returned the item and clearly informed your team that I did not want a refund; I wanted the jeans that I originally ordered. Later, I was informed that replacement/exchange was not possible, and I therefore agreed to receive a refund.Now I am being told that the returned item does not belong to my order. If that is the case, then how was the same item delivered to me in the first place? This appears to be an error in your warehouse or delivery process, and it is unfair to hold the customer responsible for it.I have already provided all the required information multiple times. However, for several days, I have not received a clear resolution. Instead, I am repeatedly being asked for the same details and redirected from one response to another.I request that this matter be resolved immediately. Please either:1. Process the full refund for the item that was not delivered correctly, or2. Deliver the jeans that I originally ordered.If this issue is not resolved promptly, I will be compelled to escalate the matter by filing a complaint with the National Consumer Helpline and the Consumer Commission.Please treat this as my final request and provide a written resolution at the earliest.
Bad experience - App and Website
20/06/2020
Raaaaaz
I tried to purchase couple of items today and I checked on website (india) and the items are available. I added to the cart, clicked on guest checkout and filled all my details. I got an error “this form could not be submitted. Please review your input”. Fine and then I decided to download the App and signed up this time with my email and registered with h&m. Then tried to purchase the same items through the App. Got the same error “ this form could not be submitted. Please review your input”. I tried to save my delivery address details and entered my details and clicked on submit to save my details. The submit button doesn’t work. But the cancel button works fine haha. So next I tried to contact the support and there is no “proper” support on the app. Called a number and waited on line for 15 mins and listened to recorded voice. No one answered. I then tweeted for help. This is not customer service. This is not how the user experience of an app should be. The design is wrong and also the customer support is terrible.
Bad experience - App and Website
20/06/2020
Raaaaaz

I tried to purchase couple of items today and I checked on website (india) and the items are available. I added to the cart, clicked on guest checkout and filled all my details. I got an error “this form could not be submitted. Please review your input”. Fine and then I decided to download the App and signed up this time with my email and registered with h&m. Then tried to purchase the same items through the App. Got the same error “ this form could not be submitted. Please review your input”. I tried to save my delivery address details and entered my details and clicked on submit to save my details. The submit button doesn’t work. But the cancel button works fine haha. So next I tried to contact the support and there is no “proper” support on the app. Called a number and waited on line for 15 mins and listened to recorded voice. No one answered. I then tweeted for help. This is not customer service. This is not how the user experience of an app should be. The design is wrong and also the customer support is terrible.

The H&M app has been refined to give a more seamless shopping experience: Enhanced searches: Find favourites faster with updated search results. General performance tweaks: Minor fixes to keep everything running smoothly. Enjoy the latest update.

പതിപ്പ് 26.38.2 സെപ്റ്റം 24

H&M എന്ന ഡെവലപ്പർ, ആപ്പിന്റെ സ്വകാര്യതാ സമ്പ്രദായങ്ങളിൽ ചുവടെ വിവരിച്ചിരിക്കുന്നതുപോലെ ഡാറ്റ കൈകാര്യം ചെയ്യുന്നത് ഉൾപ്പെട്ടേക്കാമെന്ന് സൂചിപ്പിച്ചു. കൂടുതൽ വിവരങ്ങൾക്ക് ഡെവലപ്പറുടെ സ്വകാര്യതാ നയം എന്നത് കാണൂ.

ട്രാക്ക് ചെയ്യാൻ ഉപയോഗിക്കുന്ന ഡാറ്റ

മറ്റ് കമ്പനികളുടെ ഉടമസ്ഥതയിലുള്ള ആപ്പുകളിലും വെബ്സൈറ്റുകളിലും ഉടനീളം നിങ്ങളെ ട്രാക്ക് ചെയ്യാൻ താഴെപ്പറയുന്ന ഡാറ്റ ഉപയോഗിച്ചേക്കാം:
- വാങ്ങലുകൾ
- തിരയൽ ചരിത്രം
- ഐഡന്റിഫയറുകൾ
- ഉപയോഗ ഡാറ്റ
- ഡയഗ്നോസ്റ്റിക്സ്
നിങ്ങളുമായി ലിങ്ക് ചെയ്ത ഡാറ്റ

താഴെപ്പറയുന്ന ഡാറ്റ ശേഖരിക്കുകയും നിങ്ങളുടെ ഐഡന്റിറ്റിയുമായി ലിങ്ക് ചെയ്യുകയും ചെയ്തേക്കാം:
- വാങ്ങലുകൾ
- സാമ്പത്തിക വിവരങ്ങൾ
- കോൺടാക്റ്റ് വിവരങ്ങൾ
- തിരയൽ ചരിത്രം
- ഐഡന്റിഫയറുകൾ
- ഉപയോഗ ഡാറ്റ
ഡാറ്റ നിങ്ങളുമായി ലിങ്ക് ചെയ്തിട്ടില്ല

ഇനിപ്പറയുന്ന ഡാറ്റ ശേഖരിക്കപ്പെട്ടേക്കാമെങ്കിലും അത് നിങ്ങളുടെ ഐഡന്റിറ്റിയുമായി ലിങ്ക് ചെയ്തിട്ടില്ല:
- യൂസർ ഉള്ളടക്കം
- ഐഡന്റിഫയറുകൾ
- ഡയഗ്നോസ്റ്റിക്സ്

ഉദാഹരണത്തിന്, നിങ്ങൾ ഉപയോഗിക്കുന്ന ഫീച്ചറുകളുടെയോ നിങ്ങളുടെ പ്രായത്തിന്റെയോ അടിസ്ഥാനത്തിൽ സ്വകാര്യതാ സമ്പ്രദായങ്ങൾ വ്യത്യാസപ്പെടാം. കൂടുതൽ അറിയൂ

ആക്സസബിലിറ്റി

വിവരങ്ങൾ

സേവനദാതാവ്: H & M Hennes & Mauritz AB
വലിപ്പം: 242 MB
വിഭാഗം: ഷോപ്പിങ്
അനുയോജ്യത: iOS 17.0 അല്ലെങ്കിൽ അതിനുശേഷമുള്ളത് ആവശ്യമാണ്.

iPhone
iOS 17.0 അല്ലെങ്കിൽ അതിനുശേഷമുള്ളത് ആവശ്യമാണ്.

iPad
iPadOS 17.0 അല്ലെങ്കിൽ അതിനുശേഷമുള്ളത് ആവശ്യമാണ്.
ഭാഷകൾ: Bulgarian ഭാഷയും മറ്റ് 25 എണ്ണവും

Bulgarian,Norwegian Nynorsk,Simplified Chinese,Traditional Chinese,അറബിക്,ഇംഗ്ലീഷ്,ഇറ്റാലിയൻ,കൊറിയൻ,ചെക്ക്,ജാപ്പനീസ്,ജർമൻ,ടർക്കിഷ്,ഡച്ച്,ഡാനിഷ്,നോർവീജിയൻ ബോക്മാൾ,പോളിഷ്,പോർച്ചുഗീസ്,ഫിന്നിഷ്,ഫ്രഞ്ച്,റഷ്യൻ,റൊമാനിയൻ,സ്പാനിഷ്,സ്ലോവാക്,സ്വീഡിഷ്,ഹംഗേറിയൻ,ഹീബ്രു
പ്രായ റേറ്റിങ്: 4+

4+

കൂടുതൽ അറിയൂ
പകർപ്പവകാശം: © H&M HENNES & MAURITZ AB 2014