Wix - Website Builder
Ratings & Reviews
Enfin je vais pouvoir réaliser un rêve! Merci beaucoup! C’est bien expliqué et c’est très facile à comprendre.
Developer ResponseThank you for your feedback!
Since starting my small business, I’ve been a Wix user and have loved everything. The website is super easy to follow and user friendly. I also used the Wix Spaces App. The new Wix Owner app is just as great. To be honest it’s even more user friendly. Easy to manage and quick. Love how I can easily update my product inventory or post and review my orders at the touch of a button! I also love receiving the notifications of orders. It’s the sound of success! Love Wix and would highly recommend!
Developer ResponseThank you for your great review 💗 We're glad you like it
The interface for this is a nightmare. Not only can I not log in to my page to edit anything on my website, but whenever I get a notification of a site visitor it redirects me to download this app (which I already have). So what I’m left with effectively, is a dead-end website where I have no ability to interact with customers.
Developer ResponseI hope your issue is resolved. If it still persists please contact ios@wix.com
We’ve been using Wix for many years for our business. Overall it’s good for small businesses. Little bugs pop up fairly regularly but their customer service gets back to us quickly whenever that happens. Our main complaint is that ever since they switched the Forum format to an app called “Groups” our community engagement went down significantly and it’s the #1 complaint of our customers. They tried to redo the forum so it mirrors a social media experience but that’s not what our customers wanted. It’s the one sticking point that makes me consider switching platforms because the community aspect is a huge part of our business.
2 years ago I have purchased wix premium and without renewal they charge me 244 dollars and there is no way to reach costumer rep.This is sort of scam and money grab.I do not recommend any wix products ever.
Developer ResponseThank you for taking the time to write to us.In order for us to help you more efficiently, please use this link https://support.wix.com/en/article/contacting-wix-by-phone-3491545 to choose the way you want us to assist you Please add as much info as possible explaining your issue (screenshots, device details, wix site url, etc.)
I find the app very hard to use. Some things are utterly unresponsive when I click them. And the UI in my website is compressed together with overlapping words.I’m working from an iPhone 13 pro if that matters.
I’ve never written a review but my god. I have been running my business website off this for over a year now and let me say this app as more issues than anything I’ve ever used. It shuts down 50/50 after you upload a new product and that’s if you’ve ever even get the product up! Try uploading photos for 5 min I garuntee half of them won’t work. And the ones that do won’t save because the other photos didn’t. This app is a bloody nightmare
Developer ResponseWe apologize for the inconvenience you've experienced with our app. We take issues like these very seriously and would like to investigate further. Please report this bug by emailing us directly at wixadmin_ios@wix.com with details of the issues, any error messages, and your site URL. We are committed to improving your experience and resolving this matter promptly.
They scam you out of your money, and have a terrible customer service team when you try to deal with the situation. They constantly upcharge, overcharge, and refuse to refund. They automatically turn on auto renewals on accounts and randomly change payment schedules. I old not recommend using them ever unless you want to give them money for nothing. It’s also not user friendly.
Wix changes three times your original cost. Over 1k for a basic website. They also charge you for the subscription even if auto renew is off. Choose a different provider.
I loved using Wix and after a week I finally liked what I had put together and was almost ready to publish. I purchased a 3 year domain name and upgraded the site with another purchase. Next day I received an email from the domain company stating they canceled my domain name on my request. NO I did not request a cancellation. I called WIX and the rep was not able to help stating I was under investigation. Few hours later PayPal notified me that I had two refunds. For my domain and the website cost! Worried I tried logging on because I did not want to loose the website that I spent so much time on! My email was blocked. I had to go through another account in order to get connected with a person. They just said sorry - wait for an email. The email arrived and WIX asked me for photos of personal identification and screenshots of my PayPal account to prove myself. I use PayPal so that companies can’t do exactly this. I have no idea if my identification will be secure - I don’t want them to have my financial account information. This is like me going to buy a product in town and someone asking my for ID and financial information. Oh wait , coffee shops can’t do that to customers??? Liquor stores can’t keep copies of your ID but WIX can?? Crossed a line. I am very angry. All that work! To save it I have to give them my copies of my ID and Finacial transactions?! Blackmail in my books.