I have no trust in Sydney buses as they are not reliable, never on time and often late or never stop even when you signaled the driver. I missed three buses in a row because the driver decided not to stop and we ( waiting customer) have no idea what to do! There’s no communication, customers have to wait in the hope that a bus would show up and pick us up. That is not good customer service! Thats called mayhem and Sydney buses need to come up with a better customer communications system as we are living in the 21st century and not in the dark ages! Management needs to resolve this inefficiency that has been on going in this city. It’s a shame to think Sydney is a wold class city and yet our bus system is so behind. Why can’t we improve a system that most citizens are relying on a daily basis? What’s stopping us?! Also, please stop preventing our reviews by asking us to come up with nick names. I have entered my real name and your system says it has been taken. It’s pathetic!

I’ve had enough of waiting for the train that never seems to arrive on time, or arrive 2 minutes earlier. It’s become a routine of endless delays, and the lack of communication from the staff only makes it worse. I’ve stood at the platform for what feels like hours, watching every other mode of transportation come and go, while the train I need is always “delayed” or “running late.” The lack of consistency and reliability is frustrating, especially when you’ve planned your day around it. I’ve had meetings, appointments, and even social events ruined because I couldn’t rely on this service. That said, once the train finally does show up, it’s honestly not half bad. It’s clean, comfortable, and the ride itself is smooth. The staff are generally polite, and when you do get to your destination, the trip is pretty efficient. But honestly, the delays are a dealbreaker, and I can’t help but wonder how much better this experience could be if they just figured ou the timing. I just don’t understand why something so basic can’t be handled better. It’s good once you’re on it, but the stress of waiting is a whole different story.

Been using this app since I moved to Sydney 2019 and it is a lifesaver in coordinating the trains needed to get me around with live updates. When I moved a friend recommended this app and suggested the paid version so you can save the trips but I was happy enough trying the free version and selecting my stops each time, but after using for 2 years am going to switch to paid version to support developers. People complaining they can’t save their trips when this is clearly noted as a paid feature need to learn that you get what you pay for.

i am enjoying my experience using trip view as i dowloaded it quite recently and it is of course very useful. but as the trips do not save it causes quite a problem as i am rushing to get the bus and it doesn’t save how on earth am i supposed get around if i don’t know what my app is telling me because it goes blank before i get a chance to look at it! this is quite scary for me as i fear i will not get the right bus or get off at the right stop!! i am not suggesting that you make it completely free but at least for US free users, let us save at least one or two vital trips! this would 100% make me review tripview with 5 stars and would recommend to all of my friends who also take the bus often!! thank you for your time please consider this carefully as i feel very strongly about this and took a lot of time to write this yours sincerely a devoted tripview user

I’ve been using Tripview’s paid version for two years and always recommended it to people visiting or moving to Sydney. I take the train almost everyday. I’m not sure what has happened recently but the timings on the app have been off by 1-2 minutes— typically it would indicate when a train is running late or early. This isn’t a one time occurrence, it’s happened to me several times in the past couple weeks and it never has been an issue before. While the app is still useful, the UX of most other map apps are much better, so the main factor people use Tripview for are accuracy and familiarity. I’m curious about what’s gone on and why the times suddenly aren’t accurate. This morning my train left 2min early, and the following one came 1min late, with no indication for eithet. I understand they’re small increments of time, but it feels less reliable than before since those small increments result in missing the train or the connecting suggestion becoming irrelevant.

This is a great app but the real-time updates can be delayed for Sydney buses. Quite a few times of gotten to the bus stop 2-3 mins before the estimated arrival of the bus based on what is indicated on Trip View Lite only to find that it has been and gone. I've now learnt to get to the stop at least 5 mins beforehand. I have seen that this happens with the paid version of the app too. This may be a problem with GPS info being sent from the bus rather than a Trip View issue.

Decent app features but sometimes unreliable with Sydney train/metro services. Sometimes miss trains or go to the wrong platform (even multiple times) for the same train when using app. Update: had to rush for a evening service, didn’t double check the platform timetable and got on the wrong train without realising. Only discovered when it said a station I was unfamiliar with and the alarm bells in my head went of. ONLY USE AS A GUIDE! - Train times and platforms not reliable. “Train arriving in 10 minutes” the app says. Nope actually the trains already arrived and now you just missed it. I’m done with the app, so many issues and problems and they want us to pay for a “better” version? No way. Third time this week “the train is 2min away”, look on the live map, it’s already left the station. Deleted

I used to enjoy using this app because it was fast and reliable. However, the recent advertisements have become very frustrating. Many commuters use this app in a hurry to check train times, platform changes, or service availability. When an advertisement suddenly appears, it interrupts the experience and wastes valuable time, especially when trying to catch a train.I understand that ads help support the app, but please consider making them less intrusive. For example, avoid showing full-screen ads when users are quickly checking train schedules, or offer an affordable ad-free version. The app is excellent, but the current advertising experience makes it much less convenient to use.

It is a great app, you can track how far your bus is from your destination and it can probably do the same with other transportations e.g ferries, trains and light rail. If your data is on it can tell you if it is running late/early by how many minutes as well. In my opinion there is only 2 problems 1st problem - with the free app your trip search will disappear once you leave the app and will need to go through the whole process again. 2nd problem -If you run out of data it won’t tell you if it is running on time or not but other then that it is a pretty good app!

How you even gonna charge us for your bus timetable. Half the time the bus locations aren’t even available. Scrap premium and light and just give us full function.Thanks for your response. As an independent developer, you need to raise revenue. Could you find value in the data generated by the app users? If you sold the data back to the transport providers and combined that with advertising revenue, could you provide a single free app with full functionality and still see enough profit to make the effort worth while?Do you have to pay for access to the transport info provided by the transport providers? I assumed there was free API access, but I have to admit that I have no idea about that. If you are paying, I think the API providers could lift their game.